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The best way to download pictures and videos from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures and videos from the card to the computer's hard drive, the same way you copy any other files. Or you can use iPhoto for pictures and iMovie for videos.
If you already can connect your camera to your PC, then you should available do download pictures and videos. If you can find your video file from camera suite, open via Windows Explorer. Camera usually will recognized as Removable Disk. There you can open the folders and browse all of saved files, including picture and video. Video files usually have film-like icon when set in thumbnail or large icon, or just see in detail setting so you can see the file's type.
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You most likely have a picture management program like Arcsoft Photo Impression that automatically transfers pictures but not video to somewhere on your computer. The camera will probably show up as a Removable Disk in the My Computer window. The easiest way to transfer photos and videos is to click and drag by clicking on the picture or video clip and dragging it to where you want to go by holding down the left mouse button
I worked with the camera until I tried every possible combination of settings. Once I set the camera back to video instead of camera function and plugged it into the computer then it gave me a reading of Mass Storage and downloaded the 64 pictures I had taken and offered me the chance to save to a folder! Stella
turn on the camera to view photos then plug in the camera and goto my computer look for a extra drive letter don't hit the share button. click on the extra drive letter and look in the folders for you videos. Hope this helps.
Careful, the way you're doing it would actually erase everything. Use that way only after you've downloaded all your pictures and videos to your computer.
The way to erase a single image or video is to go into picture/video review mode. Advance so that you can see the video you want to delete on your LCD screen. Then press the "trashcan" button on the back of your camera once. It may ask you "delete this video?". Select "yes".