Uh oh! You probably will need a new hard drive for your 5000. A new drive will have to be installed by a tech, then formatted and new system software installed. The E602 with the 000001 sub code indicates a hard disk drive failure.
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1 needs a new potential control sensor and pcb. this needs to be installed by a certified tech, However it can be the laser that needs replaced. The procedure isnt fun, this is a difficult problem to resolve.
2. this just needs a new thermistor sensor for the fixing unit. that part shouldnt cost more than 15 bucks. If fixing unit is worn past its life it should be replaced.
The machine's hard drive has died. you will need to get a Canon technician out to replace it for you and to re-install the machine's system software. In addition to this you will also need to reconfigure some of the machines settings such as the address book, as this is usually lost when the hard drive is formatted or replaced.
The Canon is coming on with a code E602-0003 can somebody please help it is only 9 months old and the company we bought it from is out of bussiness. Please email me @ [email protected]
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