Question about Xerox DocuColor 12 Printer

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Printing problem Problem with the printing out the colour is fading towards the bottom of the page. The print out looks less glossy compare to before almost to matt finish. My supplier told me to change the fuser nip clutch. Just want another second opinion on this issue.

Posted by Anonymous on

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  • Anonymous Aug 16, 2008

    Fuser oil supply is about half the container what about oil pump how can you tell if is causing the problem? Please advice.

  • Anonymous Aug 21, 2008

    Hi jaiku

    How do I clean my oil assembly can I used paint thinner as suggested by my fren? I notice ink has stuck on the bottom of the oil assembly.


  • Anonymous Sep 01, 2008

    I have the same problem on heavier stock, maybe the last inch or so the toner fades away, when xerox was here for another problem they said that when the sheet is fed thru the trailing edge lifts and causes this, no real fix.

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Anonymous

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Jaiku sir last i am siva36 you have given me a solution for me that i bought machine from mumbai dc12 colrs fading worest printing you told me check devloper base plate. 2nd btr and ibt but the main problem is toners are not **** into developers toner were not running full jammed now i solve the problem thanking your but now another problem is my fery when connected to the machine i am getting blank plage. using work station alos i am getting blank page. give me the suggestion. prasad.............

Posted on Aug 22, 2008

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Pls check ur fuser oil supply, and oil pump?

Posted on Aug 16, 2008

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  • jai kumar Aug 16, 2008

    if oil pump doesn't work proberly the fuser roller geting only low oil. so that u check that and if u can pls clean ur oil assemply.

  • jai kumar Aug 21, 2008

    best u use petrol to clean oil tank.. its better than thiner.. dont use petrol in oil wick, oil filter and oil rolleres. in that unit u use clothes only.. when u finish cleaning process than lightly apply oil to oil rolleres and oil wick.. ok all the best.. further u have any dout just reply me???

  • jai kumar Oct 23, 2008

    hi blank page means first u check drum unit, if image applying in drum 2nt u will check ibt assay then 2nt btr unit. and try one test page through ur fiery..

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1 Answer

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Hi Kath,
I expect you have it sorted by now.
I think you might have had one off the developer tanks stuck or broken. If the developer roller does not turn then the colour quickly fades along the page. If you tried to do a test page and that was good then there was nothing wrong with that side of things.
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