Smart set I have a emerson smart set and the alarm 1 on clock do not light up so really my clock is not set to go off in morning can you help me

Sorry it took so long to reply to your problem.You must try to reset the Clock/Radio's microprocessor. To do this you must disconnect the Clock/Radio from the A/C power source and remove the internal battery. Let the Clock/Radio set without any power source for about 3 hours. This should completely drain all the power from the microprocessor. After this is done, reinsert the internal battery and plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal. If they do not return to normal. Unplug the Clock/Radio from the A/C power source and remove the internal battery. Replace the internal Battery (CR2430). Let the Clock/Radio again drain all the power from the microprocessor. Insert the new battery and Plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal.If you should still be having problem with the functions of the Clock/Radio, you will need to call Emerson Customer Support. The telephone number for Emerson Customer Support is 1-800-909-1240. Call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance with your problem. I hope this information help you with your problem. Thank you for using FixYa and have a nice day!Sorry it took so long to reply to your problem.You must try to reset the Clock/Radio's microprocessor. To do this you must disconnect the Clock/Radio from the A/C power source and remove the internal battery. Let the Clock/Radio set without any power source for about 3 hours. This should completely drain all the power from the microprocessor. After this is done, reinsert the internal battery and plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal. If they do not return to normal. Unplug the Clock/Radio from the A/C power source and remove the internal battery. Replace the internal Battery (CR2430). Let the Clock/Radio again drain all the power from the microprocessor. Insert the new battery and Plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal.If you should still be having problem with the functions of the Clock/Radio, you will need to call Emerson Customer Support. The telephone number for Emerson Customer Support is 1-800-909-1240. Call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance with your problem. I hope this information help you with your problem. Thank you for using FixYa and have a nice day!Sorry it took so long to reply to your problem.You must try to reset the Clock/Radio's microprocessor. To do this you must disconnect the Clock/Radio from the A/C power source and remove the internal battery. Let the Clock/Radio set without any power source for about 3 hours. This should completely drain all the power from the microprocessor. After this is done, reinsert the internal battery and plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal. If they do not return to normal. Unplug the Clock/Radio from the A/C power source and remove the internal battery. Replace the internal Battery (CR2430). Let the Clock/Radio again drain all the power from the microprocessor. Insert the new battery and Plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal.If you should still be having problem with the functions of the Clock/Radio, you will need to call Emerson Customer Support. The telephone number for Emerson Customer Support is 1-800-909-1240. Call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance with your problem. I hope this information help you with your problem. Thank you for using FixYa and have a nice day!