Question about KitchenAid Architect KBRA20ERSS Bottom Freezer Refrigerator

3 Answers

Water dispenser inside fridge does not dispense water

I just had my plumber install my fridge in a new house but we can't make the water dispenser dispense water. I have the freezer bottom single door fridge with a small water dispenser inside the left interior wall as you open the fridge to the right. Can you tell me a dyi fix for this problem?

Posted by 2kitty on

  • groupof1 Aug 24, 2008

    We have the same problem with our new KitchenAid bottom freezer refrig. (not the same model, but an interior dispenser.) We can thaw the line with a hair dryer but then it freezes again. After reading some of the comments on GE products with the same problem (GE has come up with a line heater of some sort for this design defect) I'm thinking that this is a KitchenAid design defect as well. The repairman has been here 3 times and no fix so far.

  • Anonymous Mar 12, 2014

    water dispenser faled to work and fridge is not as cool as it should

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Anonymous

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I have a side by side refrigerator.Water and ice in the left door.Was working fine all of a sudden it wont give any water.
Please help
VINNIE
P.S. its a fridgeadare

Posted on Sep 17, 2008

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Anonymous

I have the same problem. they tell me it is because we don't have enough water pressure.

Posted on Aug 22, 2008

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Are the water inlet / outlet correctly fitted onto the filter ??
Sounds silly - but very easy mistake seen several times.
Is the water supply for the filter turned on . . remove hoses from filter to verify. - YOU WILL GET WET.

Posted on Aug 15, 2008

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1 Answer

No Water going in to the fridge


Hi Norm,

Most fridges don't need a motor to run in order to dispense water. A simple on / off solenoid on the water line (same for the ice maker) that makes a click when changing from off to on and on to off is usually all anyone hears (the ice maker makes rumbling sounds and you can hear ice falling into the bin - too).

Check for ice. If it has a maker and it is making ice, the problem could be a defective water dispenser switch, solenoid or other circuit component or wire. If no ice, I'd suspect a filter or water supply issue.

Make sure the filter is fully inserted and twisted into place. Many filters have marks to align when 1) inserting and 2) to let you know when it is installed correctly. When sure it is installed correctly - try to dispense water again. Many fridges will dispense water without a filter. Check your manual before trying this though! If not working still, remove the filter and try to dispense water. If you're able to dispense water, the problem is either the installation of the filter or the filter itself. Try to re-install it correctly. Try to dispense water again.

If it still doesn't work - call the plumber back and ask why there's no water. Or - try this yourself:

Locate the point of attachment to the domestic water supply that the plumber used. There should be a valve to turn the water on and off. If off, turn ON. Try to dispense water again.

If that doesn't work - check to see if the fridge has pinched, kinked or crushed the water supply line. You may need to move the fridge forward to gain access to the water line and connection point on the fridge. Repair or replace the line as needed and route in such a way that moving the fridge in or out will not cause it to damage the line again.

Good luck!

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