When you turn your laptop on start taping f8 at the same time.The screen will come to a screen that gives you some different options.Use the the up arrow button And highlight safe mode.Hit the enter key.The next screen will give you the option to go into safe mode by choosing yes or doing a system restore if you chose no.I would do a system restore which gives you to pick a bold date on a calender which are different restore points(XP)Vista? I think is the same as Win 7 only go back to the last restore point. You more than likely downloaded an incompatible file that is causing the problem.
You can try to repair your system with the system restore disk that will leave your personal files intact and attempt to fix the system files.If this doesn't work.A full system restore is your only option.Some operating systems come with a restore disk while others have a separate partition on the hard drive.I would suggest you have a geek friend help you the first time or take it to a shop.
You may have to get a hold of of the manufacturer to find out how to access the system restore partisan.
http://www.ehow.com/how_4424376_install-operating-system-computer.html
Here are some free apps that I use.
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=rb_content;main
http://download.cnet.com/Advanced-SystemCare-Free/3000-2086_4-10407614.html?tag=rb_content;main
http://download.cnet.com/windows/3150-20_4-0-3.html?&filter=licenseName=Free&tag=page;page Smart Defrag
Make a back up after your squared away only takes 3 DVDs and you just put them in and your back in business.
I always add this for your information. If this is not the solution that you are looking for please re post because when we pick a question to answer FixYa takes it out of the questions.
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