- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The Aspect ratio of the TV could be on the wrong setting for the image you are trying to view. Widescreen's standard ratio is 16:9 ensure the TV is not set to zoom, 4:3, or pan & scan in the picture menu of your TV.
If the picture looks normal except it's just missing the edges or looks squashed or looks like it is zoomed in from the normal image then aspect ratio is probably the cause.
Was exactly what you said. The cable box settings were in wide mode. Couldn't figure it out at all. Funny thing was too.. on my cable box remote, the button under the #9 button is the # button.. it doesn't say zoom at all.. but it totally controls the zoom.
So thanks for that.. AND thanks for saying "under the #9 on the cable remote" instead of just saying .. the zoom button.
seems to me as a Sony TV. The sony tv has this feature ready in the menu. you can do zoom out ,standard etc,
But the real problem comes when the tv is turn off and then you get back to turn on the tv (lets say next day)and you find the same big heads.
what you have to do is going to the menu same thing but this time look for an option is called picture size default. This option make learn the memory what size you want custom when tv is turn on.This function is in the same page as the picture size page (refer to the user's manual) but has to be the default mode where you want the change.
The problem with sizes now days is some shows fit perfect some others not. and besides that the cable box has those features too(change size of the screen)
What i do in this sony tv to start first is keeping it in the standard size in the tv menu and i defaulted too.
when some size adjustment is needed i do it in the cable box remote control .Once again this example i do it in SONY tv, Maybe you have to post the problem again if the tv is different brand.
Hi Thanks for using FixYa. Please check your cable
box settings first. Sometimes the remotes have a picture size button on them,
and the in-laws could have pressed that by accident. Check the TV
settings, press Menu Button & then go to WINDOW/IMAGE SIZE. Now select
normal size. Also check the settings of the converter box (if
you are using it). The boxes also have a peculiar problem: Unless users
manually change settings from show to show, the picture from many stations
either won’t fill the screen, or it will be so big that part of the picture is
cut off by the edges of the screen. The solution is to press the “zoom” button
on the remote that comes with the converter box. That will expand the picture
so it fills the screen. If still the issue persists, then you’ll need to go to
the service menu. To go to the service menu please start with the TV off and press
mute > 1 > 8 > 2 > power the remote on. Now the TV will come on
with the menu displayed and from there you can change the settings as required. Please do rate the solution and revert for
further assistance. Thanks Rylee
I had the same problem. It's the default setting on your HD cable box. You have to go under the cable box's "settings" and switch it from "Zoom 1" to "Normal." I found the solution on Samsung's webpage. Can't tell you how much that was driving me nuts.