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Had a problem with scanner, would not scan. Tried to reload from disc. but will not let me do it.

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Gayle Ashbach

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Did you turn it off and disconnect it first? Try doing that and turning off your other running proggys and your virus control temporarily until you can get the scanner reinstalled. You can also go to your scanners manufacturers site and look under support and drivers or downloads and look for an updated driver to download. Your Cd could be corrupted in some way. The same goes if you down load and install turn everything else off. Good Luck

Posted on Aug 15, 2008


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