Question about RCA TH1611 MP3 Player

1 Answer

Mp3 player will not go past the pearl screen and freezes up. cant shut it off unless i pull the battery. dont know how to reset it either

Posted by rockstar4 on

  • 10 more comments 
  • Anonymous Sep 19, 2008

    it won't get past the pearl screen, and it won't load onto my comp

  • Anonymous Sep 25, 2008

    when i turn on my player the pearl sign comes on and stays, i can not do anything with it. i have to take out the battery just to get it to turn off.

  • 67ladybug Oct 12, 2008

    i can turn the Mp3 player on and it will show pearl on the screen but that is as far as it will go.

  • edwinfount Nov 15, 2008

    will not go beyond pearl , must remove battery to turn off.

  • abe lincoln Nov 19, 2008

    I have the same problem!

    If there as so many complaints why isn't there already a solution!

  • Anonymous Nov 21, 2008

    Same problem. When turn on, it freezes at the Pearl screen. Have to take out the battery to shut it off.

  • Anonymous Dec 21, 2008

    wont go pass the pearl screen when i put a new battery in

  • Anonymous Dec 23, 2008

    Same problem I can turn it on, it will go to pearl screen and then it will freze up and show multiple please wait but it does connect to computer

  • oldmang Jan 01, 2009

    yeah i have the same it won't turn off without taking the battery out and just shows pearl

  • RMSA Feb 12, 2009

    I turn it on and it gets stuck on the screen that says peral and t won't load anything, and I have to take the battery out to turn it offf....

  • Anonymous May 13, 2009


  • Anonymous May 21, 2009

    At first it just would freeze after I put my music on it. Now it says Keys locked and won't turn off. This is after I tried to download the new firmware to mp3 player.



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You probobly have too many files on it? it takes FOREVER to load if you have a bunch on try to keep it under 75% full, or yes it will take a long time! even at 75 it would... but this seems to happen rare and randomly at most..

hope this works for you,

Posted on Feb 21, 2009


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Rca pearl th1702-a freezes at pearl logo i cant seem to turn it off unless i take off the battery.and it will just stay at pearl when i turn it on.


When resetting of the TH1702 doesn't help, a firmware reinstallation may be required.
Before performing the firmware update make a backup of the player's content to your computer, to have it preserved.

All support for the TH1702 is on next site:
Continue with Select Software Updates.
Click the bar TH1702 Downloads and select Download Here to enter the download page of Audiovox, Customer Support.

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Please try to reset the player and see whether it helps.
This could be done by inserting a paper clip into the reset hole and press and hold for about 20 seconds. This should unfreeze the player.

All the best!

Jul 28, 2009 | RCA Pearl TH1102 MP3 Player

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My RCA TH1611 mp3 player freezes upon booting.

Sometimes the firmware or player files are garbaged and the player looks like it starts halfway then freezes. If this is your problem and you're sure the battery's fine (and in the right way) then you can try to reload the flash on the player and as a last resort reformat the file area as well.

Go the RCA support website and download the latest flash for the th1611 and run the program. You may be lucky off the bat, but if the first attempt fails review the troubleshooting procedures that will tell you to hold the play button while plugging the device into the usb port. If, after the program flash, the device still fails to start, you'll have to erase the file area to un freeze the device.

I had a weak battery that that I pulled out while the device was starting and it seemed to corrupt the player. Thisprocedure worked for me.

FYI, the flash program works on XP 32bit, but I don't know if it will work with Vista

Jul 07, 2009 | RCA TH1611 MP3 Player

1 Answer

Ive had my RCA pearl 2gb mp3 player since November 2008. recently, it stopped loading the music. now all it does is turn on, show the "pearl" logo, and freeze. can u help me unfreeze it?

sounds like you may need to upgrade the firmware....her is the link to the file in case you dont have the software..

thank you . please let me know if it helped..

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Wont load past the "please wait" screen

Check to see if the player needs a firmware update or if there is a reset on it. Also try different USB ports on your PC to see if when you plug it in it recognizes the player and maybe needs firmware. If you have more trouble try the RCA website or call customer service. Good luck.


Mar 04, 2009 | RCA TH1611 MP3 Player

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MP3 Pearl locked up

the rca website says that to reset the unit you only have to pull the battery out and that should reset the unit good luck

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