Question about Canon Rebel XT / EOS 350D Digital Camera

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Canon Rebel XTI Ef-S Lens stuck

The zoom of my EF-S17-85 IS USM lens is stuck in the 17 mm position. I can't turn the lens to change the focal length. It feels like if a lock as in my tele-lens is on, BUT this lens does not have a lock. Any advice is appreciated.

Like to shoot again in Pittsburgh

Posted by weiland2824 on

  • aralani Sep 05, 2008

    I have the same issue--stuck at 17mm with the 17-85mm EFS. Would love some advice!

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Hello Pittsburgh! I lived there for 3 years! Dreadful city. :-)

Now, your lens must have a problem with the guide rails/pins. If you dropped it or bumped it, you might have broken/damaged those guide rails. Another reason might be sand/grit in the zoom mechanism.

You may try stripping the lens slowly and see if you can identify the problem. Most lenses are easy to disassemble, you start from the rear mount area, take off screws, and parts one by one, and be organized (i.e., take photos for every step and don't mix the screws).

Good luck.

K.

Posted on Sep 21, 2008

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My canon EF-S 17-85 IS USM lens will cause an error 99 when in wide angles at 35mm or less


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This is not a user fixable item. The lens must either be repaired or replaced and the problem will get worse if left unrepaired. Contact an official Canon Service centre in your country, you'll find that there is usually a fixed cost repair menu, and often if the fault is a known issue the repair might be free even if the lens warranty has expired.

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Error 99 and jerky fixation of focus between 17 and approxinately 30 mm works perfectly at zoom lengths beyond this with normal rapid fix of focus and records image normally. the error and failure to...


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