Question about Schlage FE595-PLY-FLA FE595PLY620FLA Antique Pewter Electronic Security Key

4 Answers

When I punch in my code for my Schlage FE595, the code is accepted and the schlage key blinks, however, it does not allow for the unlocking or for me to open the door. Also, when I set my door from the inside to unlock, I still can not open the door from the outside, as it remains in it's locked status. So with the door is set on UNLOCK from the inside, I am still unable to open from the outside. The only way into my house now is by manual key use. My door is always locked now, do you know what the problem may be? I took it apart, used my PC, changed batteries, I am at a loss and this was expensive... thanks for your help :-)

Posted by supermanpt26 on

  • Anonymous Feb 05, 2018

    I have this same issue. The lock worked perfectly for about 18 months. I change the battery every 6 months. The current battery is less than a month old. I'm still getting the green light when the code is entered and I can hear the locking mechanism unlock. However, turning the outside handle does nothing. If I turn the lever to unlocked, it still won't open. Cold seems to be the issue now. If I get the lock above freezing, it works fine again. Not exactly convenient when it's purpose is to let my kids in after school.

  • Garry Heath Apr 05, 2019

    My FE595 lock is 7 years old. I have 5 of these on my house and this is the first one that stopped working. I just changed the battery and now this same issue started occurring the next day, Enter a code, blinking green no unlock. Online says do a factory reset - which does nothing for the issue.



4 Answers

Sergio David V. Gtz.

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Did anyone was able to solve this? My FE595 just stopped working as the codes are accepted by Keypad, but it won't unlock it only blinks green (I was lucky that someone was inside the house when it happened) I changed the battery, performed a factory reset and still have the same problem

Posted on Jun 30, 2020


frank edison

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

Change the battery. Change the battery. Change the battery. Change the battery. Change the battery.

Posted on Jan 07, 2016


kevin kitchen

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 1 Answer

I am having this exact same problem with a brand new installation. The door will not unlock from the outside without a key. The code doesn't work and the door is always locked from the outside, even when the knob on the inside is unlocked. Those video links lead to "404 file not found"

Posted on Oct 28, 2014


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 963 Answers

You did not indicate whether this is a new installation that you are having difficulty with,but I'm going to assume that it is.

I'm going to direct you to a web page that has a wealth of information for the Schlage locks:

This page has links to the PDF file of the installation instructions, which you should already have in your possession:

Also, there are two videos that may be helpful in troubleshooting your problem:

Installing your FE 595 Keypad Entry Lock video:

And, Programming Your FE 595 Keypad Entry Lock:

The reason that I think it's a good idea to review these two videos is that again, assuming this is a new installation, is that you may spot a mistake in the initial installation process.

Was the "Thumbturn" in the proper position when the inside plate was installed? (Shown at the 5 minute mark of the installation video)

Also to be found on the Service Support page link is a link to Schlage's Service & Support
which will allow you to contact Schlage if the problem remains unresolved after reviewing your installation.

I hope this helped. Good luck!

Posted on May 21, 2011

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Exploded view of parts for fe595 schlage digital lock

If you haven't already found this out, parts are not available.
Response from Schlage:
Thank you for your e-mail. Unfortunately if he had these locks on his business there is nothing we can do as far as repair. And unfortunately there are no dealers who have the parts available for repair. These are strictly residential keypads. I am sorry about this.

Joshua Bozarth
Consumer Loyalty Representative
Schlage Customer Commitment Center
2119 East Kansas City Road - Olathe, KS 66061

Mar 12, 2014 | Schlage Electronic Lock FE595 Plymouth or...

1 Answer

Schlage keyless door lock wont lock

Can you provide more details? I've had similar problems with Schlage Sense and August Smart Lock. So I might be able to help you.

The first thing we should try is reseting the lock and try setting it up as brand new one.

Mar 21, 2013 | Schlage FE595-CAM-ACC FE595-CAM-716-ACC...

1 Answer

The switch that unlocks my schlage FE595 door lock from the inside needs changed and I can't find a replacement.

Schlage's warranty policy covers the electronics for 1 year to the original purchaser. Last week I answered another question about buying the keypad assembly for a Schlage lock. Here's his experience:
"I had commented on their site about no spare parts being available and one of their reps contacted me and says they are going to replace the lock for me. This is a very generous gesture on their part and if it comes thru, will be a great deal for me. However, the problem still remains that there are no parts available for the other people that have this same problem. The locks have a lifetime warranty on the finish and mechanism but the electronics only have a 1 year guarantee...."
I suggest that you contact Schlage, but you will probably find that you can't buy the switch you need. Plead your case, ask to have it elevated, make a negative comment on their website like the other gent did.
Here's the contact information:
Go to Click on :"For your Home", then "Service & Support", and under that "Contact Us"
Good luck!

Feb 26, 2012 | Schlage FE595-CAM-ACC FE595CAM620ACC...

1 Answer

Schlage FE595 keypad replacement part

Your best bet is to contact Schlage directly. You can call during Midwest business hours (Mon.-Sat 7-7) at this number:
Warranty & Technical Information 1-888-805-9837.
For further information for the FE595 (installation & programming manuals and videos), go to this page:

The manuals are PDF files. If you cannot open them for viewing, you need to first download & install Adobe Reader, which you can get here:

Good luck!

Feb 21, 2012 | Schlage Electronic Lock FE595 Plymouth or...

1 Answer

I just installed last week with new included battery and twice since The push pad was non responsive. I play with it for a minute or so and then the number pad lights and sound comes back and door...

Assuming you've followed the installation directions accurately and do not have a mechanical bind within the lock or between the lock and strike plate (how does it operate when cycled with the door open?). Beyond that, I'd exchange the lock with a new one.

On this page you will find videos of how to install and how to program your lock:

If all else fails, here is a link to the customer service contact page:

Good luck!

Apr 18, 2011 | Schlage FE595-CAM-ACC FE595-CAM-716-ACC...

1 Answer

How to put the springs in the right place

You might find the information on this page:

Feb 20, 2011 | Schlage FE595-CAM-ACC FE595-CAM-716-ACC...

1 Answer

Schlage FE 595 - - Just quit. Changed battery, codes, etc. Get green blinking light - hear click - doesn't engage. Disassembled - spring good, slides work, placement of round headed pin could be the...

This link will take you to the page you need, to get started:

Then scroll down to this heading on that page:
Electronic Security.....
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number ( the programming code) that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! A battery should last about three years under normal usage.
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

Good luck--and please provide feedback if this helps!

Nov 15, 2010 | Schlage FE595-CAM-ACC FE595-CAM-716-ACC...

1 Answer

I lost the manual for Schlage FE595-CAM-ACC and I do not know How to change the code for Schlage FE595-CAM-ACC . Are there any downloadable instructions for it online?

Go to this page for downloadable instructions and videos:

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:

Good luck!

Oct 15, 2010 | Schlage FE595-CAM-ACC FE595-CAM-716-ACC...

Not finding what you are looking for?
Schlage FE595-PLY-FLA  FE595PLY620FLA Antique Pewter Electronic Security Key Logo

7,602 people viewed this question

Ask a Question

Usually answered in minutes!

Top Schlage Locks & Locksmithing Experts


Level 3 Expert

2601 Answers


Level 3 Expert

4369 Answers

Cindy Wells

Level 3 Expert

6178 Answers

Are you a Schlage Lock and Locksmithing Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides