Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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Singer futura ce 250 software

I downloaded the software and at first it kept telling me that it couldnt install the CLEM driver. I downloaded the patch & i'm not sure yet if that has worked or not (although im pretty sure it did) because now all of a sudden when i click the program, it tells me that my machine is not connected to my computer via USB/machine not turned on. when it is-i know it shouldnt be a problem with the USB cable itself because when i unplug either end of the cable-PC flashes on the screen of the embroidery machine. Please-any help???

Posted by ashro627 on

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  • Anonymous Oct 24, 2008

    I have Vista and the same issues.

  • Kathleen Lawrence Dec 01, 2008

    i have been using mine with my old laptop, now i got a new one with vista and am so mad i am down not able to sew b/c of this software!!!!!-kathleen

  • ssmcd Dec 20, 2008

    My laptop already has a 32 bit Vista OS. I keep getting the same error

    messages too. Can't load the CLEM driver, INF invalid. I have tried using a different USB cable. NOTHING WORKS. I emaiIed Singer with the problem and all they said is it may be a defective port on the machine. It recognizes the port when you turn on the machine, so the port can't be bad. I am so frustrated and angry. I paid all this money for this Futura 250 embroidery machine and I can't even use it. I am almost to the point of returning it. Can somebody please help?

  • m_vellis Jan 02, 2009

    I have the same problem with the 350 and Vista 64 bit. Is Singer working to update this?

  • catcrazzy Jan 03, 2009



  • mrqeez Jan 29, 2009

    my installation CD was damaged, so that 1 lost the driver. where can i get the copy of that driver?

  • Anonymous Feb 12, 2009

    i am having the same problem, hope we can get it worked out.

  • hollywtodd Mar 27, 2009

    I need to find the installation CD for the Futura 250? Any Advice?

  • fausz59 Apr 18, 2009

    I'm having the exact same problem. None of the patches or updates are working.

  • Anonymous May 01, 2009

    Has anyone been able to resolve this problem? Looks like there are alot of us having the same issue.

  • Anonymous May 11, 2010

    New Futura machines CE150/250/350 from the beginning were supplied with the proper driver for Vista, so the patch that fixes driver installation problem does not exist.

    Message "PC" on the sewing machine panel is correct if you unplug the cable.

    Which operating system do you have? XP or Vista?

  • Anonymous Mar 27, 2014

    program to sync machine to pc



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This problem is with VISTA 64 bit. You need to load Vista 32 bit on your laptop. There are no 64bit drivers for the Futura CE 250. You will probably find this problem with other software too that doesn't specifically support 64 bit OS.

Posted on Dec 14, 2008

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  • gmrangel45 Jan 20, 2011

    I am fixing to order a photo stitch sofeware for my singer futura ce 250. Can anyone tell me if this software going to work? From the reviews above it doesn't. But the reviews was from two years ago.

  • rnpig Feb 06, 2011

    I download the vista 32 bit but it still keeps telling me my machine is not connected but I know it is. I have enven changed cables but nothing is helping. my machine is a dell

  • carelita Jun 01, 2011

    Here is the solution, it worked for me:

  • sandilea
    sandilea Aug 27, 2012

    I can get to thi site...keeps saying it doesn't exisit...HELP!




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I been experiencing the same problem ...this worked for me:

Posted on Jan 21, 2012



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I had this problem. There is a patch that needs to be applied. I called singer and after an hour wait, a rep helped me to download it and install it. problem was fixed. I now have a new laptop and guess what!! This am I started the futura up, went through the first step on my large hoop. Looked over at my laptop and the icon was gone. I tried to reopen it. Nothing. I restarted my I am getting the same thing all over again and it is a Saturday and I highly doubt if singer is open today. I would NOT buy this machine ever again!!

Posted on Dec 15, 2012

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SOURCE: Singer FUTURA CE-250 beeping at startup.

To clean the lint is good to thread the machine with unwaxed floss. When it beeps what code does it shows at the panel?

Posted on Oct 17, 2009

Tally Girl

Tally Girl

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SOURCE: I am looking for a free Singer Futura CE-250

Hi Barb,
you need to visit the Singer website and download a manual.

Here is the link to the search page:

In the search field type "250" and click "Search" then wait for the page to build. You'll see your model there, and there will be a "Free download" box appear after a few seconds. Click this and wait a few seconds again for the file to download - it is 5MB so large.

once its displaying as a pdf file on your screen you can click the logo like a clipboard to save the file a location on your PC. If you have a printer you can print it out for future reference; maybe put into a clear page display book.

Posted on Oct 14, 2011

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Dec 30, 2015 | Sewing Machines

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Singer 250 can not run 86 on 64 platform

There is an update to give an x64 driver for the Singer CE-250 that will let you run on an x64. With the sewing machine not connected to the computer, install the software that came with the machine. Click OK at all of the "cannot run x86 build on a 64-bit OS" messages. When it is done, install the software from . (The second one is for XP, Vista, and Win7 versions.) Accept the unverified driver (install anyway). After this completes, then connect the sewing machine to the USB port on the computer.

Similar patches exist for the CE-200.

I hope this helps. Please add a comment with the version number of your software. I know with Husqvarna Viking's 3D Embroidery, there are versions that can be upgraded to work with x64 and versions that are not patchable.

Cindy Wells

Mar 25, 2013 | Singer CE-200 Quantum Futura Computerized...

1 Answer

I have downloaded the ce-200 software off of the disc and the futura program is available yet when i open it the icon (sewing machine) at the top right is not visible. i am guessing this means that the...

go back to futura support page and follow the install instructions.. I have it running on XP and windows 7. but to install on windows 7 was tricky persist , printout the info do it step by step.. it works

Oct 27, 2011 | Singer CE-200 Quantum Futura Computerized...

2 Answers

Software problem.

Ugh - computers! If you have access to another computer, try the download to see if it works. I kept my old desk top with xp for such occasions.

It could be you need to download a new driver for the program.

I would go to the Singer Company site where they have a Futura section with tutorials and FAQ. If a solution cannot be found, I would give customer service the entire story and ask for help.

Mar 19, 2010 | Singer CE-200 Quantum Futura Computerized...

2 Answers

I´m trying to install de clem driver in a pc with windos xp ande de driver not install correctly

There is no update or patch with the driver separately from the corresponding communication part intergrated into main software.
If installation cannot be completed successfully it must be something that interfere into this process. There is a troubleshooting utility in Futura folder that creates a report which is supposed to be sent to support service.

Feb 20, 2010 | Singer CE-200 Quantum Futura Computerized...

4 Answers

For Singer Futura CE 250. New laptop with windows 7? Loaded software & tried 64 bit Vista update patch - it doesn't work. Is the newer patch available for download? Can't use Live Update because...

Update with WIndow 7 support is already available at:

If you applied wrong patches you will have to uninstall Futura, reboot, install from the beginning the basic version and then apply an update

Jan 03, 2010 | Singer CE350

2 Answers


I just bought a new Futura CE250 & had the same problem.

I fixed my "can not run an x86 build of this utility on x64 platform" by visiting the futura support website & downloading a service update. I have a computer with Windows 7 installed. There are also updates for Windows Vista & other operating systems as well.

The website is

When you are there, click on the link on the left for "Service Updates."

The actual link to where I downloaded my udate is:


Sep 23, 2009 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Singer futura ce 250 software

Go back to:

I did this about 20 times and my still is not working. I even deleted the Clem drive, uninstalled and reinstalled.

When it dose work the embroidery is very nice, but on the whole --it is junk. But I keep trying.
Good luck. Rmissbrooks

Dec 21, 2008 | Singer CE-200 Quantum Futura Computerized...

2 Answers

Can not download software

I too am running vista and had problems installing software ... I called singer support and they walk me through removal of futura ( you have to be sure u remove the already installed clem driver) and ALL futura... then re-install.... my machine is running fine on vista now!!!!

Nov 20, 2008 | Singer CE-100 Futura Computerized Sewing...

4 Answers

Singer Futura CE100 Connect Error. Check that USB cable is connected and power switch is turned on.

So here's what I did and it worked for me. Somehow the WinDriver that is on the software is uninstalling itself and needs to be listed with the drivers for Jungo for this software to work. I installed the software when I first got the machine with no problems, then suddenly I couldn't open it and was receiving the same connection error. When you go to to install the drivers, you'll notice their screen shot shows both the CLEM driver and the WinDriver. Check your machine following their instructions to see if you have both listed under the Jungo driver. If not, go to and select the link under "Available WinDriver Toolkits" for your operating systems (I selected WinDriver USB for Windows). It asks a bunch of questions which I didn't know the answer to so I selected "other" on almost everything then entered "NA"or "?" for the other description. Select Download now and it will need to restart your computer. Once done, I looked at the device manager again and now WinDriver is listed under Jungo and CLEM and the software opens, no problems.

This will at least temporarily solve the issue, however, it's a free trial which means the download will expire at some point. Good news is, the windriver is on the futura disk, I just don't know why it's not installing or staying on the machine. I am sending all of this to Singer to figure out what they're missing in the installation files and hopefully get a fix permanently.

Good luck!

Jan 12, 2008 | Singer CE-100 Futura Computerized Sewing...

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