Canon c3220 won't print after new drum installation...
I got an error message (E000020-01b0) that I needed a new magenta drum. I installed the drum, but I keep getting the same error and I still can't get the printer to print. How do I "clear" the memory so the printer starts working again?
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When installing the cartridges, it is important
that you insert them from left to right with the black cartridge first and the magenta cartridge last. The reason for this is
because the magenta cartridge has a clip on top of it that goes into the
cartridge door sensor. The clip needs to push the sensor in
so the printer is able to function with the cartridge door open. If you
insert the magenta cartridge first, the printer will think the cartridge
door is closed and you will get a error message for the other missing
This error indicates a problem with the magenta drum rotation motor. Remove the magenta drum unit and reseat it. Restart the printer. If the error still continues then replace the drum. You can also look in the install slot for the magenta drum to see if there is any visible damage.
some cartridges are charged up ( have a chip fitted to them )
If the chip is not charged to tell the printer it,s full of ink. this will cause the problem.
have you tried. unplugging the printer from the mains. then powering it back up.
also try using the printers own software to add new cartridges et,c.
you could also try re-installing the printers drivers/software if you have it,s instalation disk.
Magenta toner sensor error. Reseat drum unit. check toner cart. Take out the key that prevents you from putting drums in wrong slot and swap the whole drum and toner assy with another color, if it follows the magenta unit then that is the problem somehow.