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Disconnect all equipments using the phone line Connect the FAX directly to the wall jack
Send a one page black and white text fax to
When your fax is received by the HP Test Fax Service, we will generate
a return fax to you within five minutes confirming that we received
your fax. This verifies that you can both send and receive a fax with
your fax machine.
There are multiple steps to resolve this issue along with detailed graphics. Unfortunately, we cannot send graphics through Chat. To view the steps with graphics, please go to the following HP Web site:
Take an ordinary phone and connect it to the auxillary port on the back of the fax. Call the number you are trying to fax and listen to see if it connects and the other fax picks up. Be sure you are using any prefix numbers required such as a 9, or a 1 and area code if required. HP recommends that you use a 2 wire phone cable, not a 4 wire (see how many metal connectors are in the jack to tell). Of course, if you are on a DSL line you want a filter installed for the fax. If this doesn't work, try a different phone cable. You could also have a bad modem in the fax. That would be last on my list. Good luck.
keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.
get a dedicated inexpensive fax machine, or use efax.com
I think you like to setup it for auto FAX. In any case go to setting menu and set as auto and then set after 5 or 6 rings (or as you wish). You can also do the same if you have the utility software that come along with this Officejet model.