When i try to add a videos it tells that there is unsupported media format how can i fix it??

You need to use the supplied Sansa Media Converter program to convert your pictures (and videos). If you've misplaced the SMC, you can download the Windows version from
http://www.megaupload.com/?d=3IPZO6Q0

You need to use the supplied Sansa Media Converter to convert videos and photos to a format the Sansa can handle.

you need to use the Sansa Media Converter to convert photos (and videos) to a format the Sansa can handle. o to the Sandisk site look under support.

Hi There

I can understand the issue. When you say unsupported media type then i would say download the SMC (Sansa Media Converter).

Check this link which will helpful
http://kb.sandisk.com/app/answers/detail/a_id/234

Please revert for further clarifications.

Use the Sansa Media Converter. If you don't already have the SMC, you can download it from http://www.megaupload.com/?d=3IPZO6Q0

you device should support these video formats. MPEG4, WMV, H.264 and DivX.
anything else won;t play

It is a poor quality player. It probably isn't built-to-last and as I can see, has problems. Try going into My Computer and right click it, Format it and select all the songs and drag onto the player and see what happens.

its an unsupported format try to convert the videos to mp4 i am 100% sure it will work if u convert them to mp4(mpeg-4) format

hey,

you won't be able to sync the avi file because your type of avi is not supported in the Zen

if you have the creative software on your computer well go
into the menu and select creative, because I don't have it in front of me I can't tell you where this is though all you have to do is search through and look to find "video converter" it's as easy as that.
all you do is when you find this is browse for you file and say what format you want to format to and start formating. they will ask if you want to sync you finished file to your zen.

Well, I use a program called SUPER. You can get it at http://www.erightsoft.com/SUPER.html. It doesn't automatically add the file to you player, but it converts just about anything. You could also try the Total Video Converter shareware, which you can download at www.download.com. It too converts most things, but I find that it is a lot easier to use. It doesn't automatically add the files either, but you can do that by going to my computer and clicking on the player icon, going in until you find the music folder, and copying and pasting the file in there.