Question about Brother Multi-Function Center® MFC-215C All-In-One InkJet Printer

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Brother MFC-215c Unable to clean

My printer is giving - Unable to clean message. I have checked the manual and there is no foreign body obstructing the paper passage. I have performed all the routine mainenance operations and switched off the power to the printer several times but each time on restart it repeats the unable to clean message. Ink levela are all registering OK. Any advice on what I can do to get the printer working again?

Posted by dent738 on

  • Anonymous Aug 18, 2008

    Printer gives 'unable to clean message', tried reinstalling ink, checking for paper jams.

  • leenduane79 May 11, 2010

    Unable to clean. pls give me solution ASAP! tq

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Anonymous

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Brother says that the ink blotting pad in the base of the machine is full and needs replacing. A new pad is about the same price as the whole machine and it needs to be completely stripped to instal it.

This is a built-in redundancy, your's and my printers are write-offs.

Buy another brand next time!

Posted on Oct 15, 2008

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Anonymous

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Hi

thank

Posted on Oct 15, 2008

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zie mahadizi

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Press menu turn on printer dont release menu botton a few scnd,,press 8 ok 0 ok (80)reset counter (purge)folow this no 2783,and press reset press 9 ok 9 (99)for exit ....

Posted on Feb 27, 2010

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2 Answers

Print error 6A81 how can i find out wot to do


You did not say what type of printer it is, or if you have checked for a piece of paper stuck somewhere in the printer.

Example of possible solution:

https://www.inkredible.co.uk/canon-error-code-6a81-fixed


https://www.inkredible.co.uk/canon-error-code-6a81-fixed

Quoting from web page shown, photo not included in quote:

"Canon Error Code 6A81 - Fixed! We recently came across error code 6A81 on our Canon Pixma MG5250 Printer (using PGI-525/CLI-526 range cartridges). The error could also occur on other printers in this range.
The error code is basically caused by an obstruction within the printer, usually a paper jam but could be any foreign body that has found its way into the printer (those with young children will understand!). The obstruction stops the carriage and print head from moving into the correct position when powering up the printer. The print head should come to rest at the right hand side of the carriage and position itself over the waste ink sponges. If the print head is unable to do so, it returns the '6A81' error message.
You can see from the picture, the position of the two waste ink sponges towards the right hand side. The sponges are spring loaded and move backwards and forwards when the printer initialisation occurs upon start up.
The problem in our case was caused by two pieces of torn paper. One at the far right of the printer which was simple to remove, but the other was stuck in a small opening behind the spring mechanism for the waste ink sponges. This was preventing the sponges from being moved freely and seated correctly, which in turn meant that the print head was unable to pass over them and come to rest in the correct position.
To remove the torn paper we turned off the power to the printer (to prevent any damage to the carriage mechanism) and used a pair of tweezers to carefully pull the offending article through the small gap. We missed this hidden piece of paper the first time we checked for obstructions so it's worth shining a torch in and having a good nose around!
Close your printer lid, power on the printer and et voila... Canon error code 6A81 is no more!"

Aug 15, 2018 | Office Equipment & Supplies

1 Answer

My daugher is using Canon MP190, and there is a blink error message E3, which according to the online manual, it is due to a paper jam. We checked, and there is no paper left in the printer, but the error...


Hello, Welcome to FixYa!

E3 error is mostly because of paper jam. their may be small bit paper jam in side
There are some "micro-sensors" that detect a paper jam. There will be tiny piece of paper, or a lump of dust, inside those sensors, thus "tripping" the sensor and saying you paper jam.

To solve it
Open printer cover and check to make sure no paper or foreign objects obstructing the printer feeder

If you become sure that now really there is no paper, dust or foreign objects then
Turn the printer off, and disconnect the AC power-cable. Open the printer cover & now give the printer a "blow-job" by compressed air.
If still problem exist then best & final option is to just contact to any Canon service provider

Anymore help regarding the issue, I am here to help
Thank you for using FixYa!
Concerned: Angel Bird

Apr 10, 2011 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

Error 6A00


Error 6A00 means your sheet fed unit has problem, please check the sheet fed unit passage and clear any obstruction. There might be pieces of paper or other foreign particles. Good luck. Thank you for using FixYa.

Jun 05, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Clean Unable 46


Clean unable 46 means that the ink tank is full. You need a replacement tank installed and the count reset. This is a holder inside for the used ink,best to be a shop repair.

Jun 23, 2009 | Brother MFC 240C All-In-One InkJet Printer

2 Answers

Error : Unable to clean


Unable to clean means that the waste-ink "sponge" is full. If you've already checked for small paper part (which is very unlikely to cause this error message), the error is mechanical. Unfortunately, that's not something us users can change, but the machine would require to be sent to service. So if your machine is not within warranty, I'd doubt it'll be worth the service cost.

Jun 02, 2009 | Brother MFC-5840CN All-In-One InkJet...

3 Answers

Unable to clean-need trouble shooting guide


I am having usual problem of unable to clean (Brother MFC-5440CN). I have looked for any strange object but can't find any. Could this be amechanical problem and what is solution?

May 27, 2009 | Brother MFC-5440CN All-In-One InkJet...

2 Answers

Printer has unable to clean message


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.
Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
Then with the power on, pull the plug from the wall for several minutes. The plug it in and power the unit up.
Here is the manual:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Dec 18, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Paper jambs in the feed. The right side seems to pull down first then just jambs up.


Solution: Remove foreign objects from Rear Tray MP210

Remove foreign objects from Rear Tray When printing, if there is any foreign material (such as a piece of metal or a pencil) in the printer, the printer my be damaged. If there is any foreign material, remove it at once. Follow these instructions to remove foreign objects from the Rear Tray.
  1. Power the printer off.

  2. Open the paper support and confirm that there is not any foreign material in the auto sheet feeder. (If there is any foreign material, remove it by hand or with tweezers.)
5fe2487.jpg
Open the scanning unit (printer cover) and confirm that there is not any foreign material in the printer. (If there is any foreign material, remove it by hand or with tweezers.)

Note : After confirming that the scanning unit support < 1 > is fixed into position, release your hands.

Caution: To prevent injury or damaging the unit, avoid touching the inner parts.

935cbd3.jpg

  1. Close the scanning unit (printer cover).


    Caution: Be careful not to pinch fingers when closing the cover.

  2. Power the printer on and confirm that the printer operates normally.

    Note: If you cannot remove the foreign material in the above procedure, the printer may require servicing.
And

Clean The Paper Feed Rollers (Windows) Instructions how to clean the paper feed rollers. If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'

  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.

  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.
1092bac.jpg

  1. Remove all sheets of paper from the rear tray, then click 'OK'.

  2. Confirm the following message, and click 'OK'.
7a6803f.jpg
  1. Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.

  2. Confirm the following message, and click 'OK'.
6efb7a7.jpg After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.

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Confirm the following message, and click 'OK'.

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Note: The following message is displayed when the paper is fed and ejected.
8231ebf.jpg
  1. Click 'OK'.
Roller Cleaning is completed.


~~~~~~~~~
Cyber Kaka
~~~~~~~~~

Dec 08, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

2 Answers

Having unable to clean error message


your dcp needs a new waist ink tank (absorber).

Search brother homepage of your country for a service dealer near your home and buy an ink absorber. post here again when done. will give you the instruction then.

Jan 08, 2008 | Brother DCP-110C All-In-One InkJet Printer

3 Answers

Cleaning troubleshoot needed


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model. This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue. 1. Check for foreign objects, such as a clip or ripped paper, inside the machine. Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely. 2. If the error continues to appear, the machine may have a mechanical problem. If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:

Jul 28, 2007 | Brother MFC-5840CN All-In-One InkJet...

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