Posted on May 19, 2011

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Touch screen not working - Samsung Star GT-S5233 Cell Phone

3 Answers

Anonymous

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Posted on Jun 18, 2011

Anonymous

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Welcome to Fixya.

Things that may cause the touchscreen not to respond:

Check if there are no damages on the touch screen area
Make sure that the phone has never been dropped.

Solution:

Turn off the phone then take the battery out.
Press and hold the power button for 15secs then put the battery back in.
This will reset the software of the phone if the problem is software only.

If still screen is not giving any response then the issue would be more of an internal hardware problem.Here's a link to help you further test the issue.

Thank you for using Fixya!

Anonymous

Expert 210 Answers
Posted on May 19, 2011

Anonymous

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Restart it, and check the water seal to see if it has water damage. thats what happened most of touchscreen phone.or you have to contact the service center .If the mobile is in warranty . they will check your mobile free.

Anonymous

Expert 91 Answers
Posted on May 19, 2011

Anonymous

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Joined: May 18, 2011

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I think your phone touch panel driver is corrupted
just update your phone's firmware using pc suite
or go to your nearest samsung service center

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