Question about LG 37LP1D 37 in. LCD Television

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Closed Captioning on LG 50 DM

I read your answer to the CC problem on FixYa but my menu on my LG TV remote does not have an "Option" selection or any sort of "CC" selection. My sister and her kids were at the house while we were away and could not figure out the TV remote (it is complicated). They somehow succeeded in getting the CC on and now I cannot get it off. I have called LG AND Comcast's customer support. I have even had TV techs look and no one can find a solution for me. Any ideas? Thanks, Mike Rees [email protected]

Posted by wilymike on

  • 4 more comments 
  • sinbear Nov 01, 2008

    my son was having problems geting the tv to work so he decided to push buttons to make it work. he did get the tv to work but he also turn on the closed caption. i have tried everything and still cannot turn off that annoying little black box of words. any sugestions?

  • Anonymous Jan 04, 2009

    we have the same problem

  • jmws_curtis Feb 17, 2009

    I can't get my CC to stop. Not sure how it got turned on either. Kids must have done something. Any way, its driving me nuts!

  • waltrjeff Feb 23, 2009

    The closed caption options in the setup are greyed out and I can not shut off these captions.

  • GrayTwilight May 01, 2009

    The cc option is grayed out on my 47LG50. What am I doing wrong?

  • Anonymous May 11, 2010

    no. I still can't get closed captioning on my "menu", it is just barely visible and unable to click on it to make some changes.

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aaronollero

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I have the same problem with the closed captions... i believe to turn off the captions you have to use the remote. press the CC button repeatedly until closed captioning turns off. in my case i lost my remote so i am unable to use the method to solve the issue. Can someone please confirm that this works. so i can buy a replacement remote. Thx

Posted on Jan 13, 2011

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1 Answer

How can I select CC?


Can not answer the question because there are so many versions of the TV remote. If there is no CC button on the remote, you need to press the menu button and there might be an setting option. You need to go thru the menus to find the CC option.

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When you turn it off are you going into the setup menu to do this?? if so after it comes back on and you go back to the menu and you see it..as "on" You will need to save your settings before you exit out of the menu

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Make? model?
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How do I get the closed caption off my tv


I have found that Closed Caption in a function of your television service and not of the TV itself. We have had cable TV and used the menu function on the cable remote to find CC and select 'off'; we now have DirectTV cable TV and use the remote for the receiver to select CC and 'off' on the drop down menu of CC. We get to CC by pressing 'info' on the remote and a list of options appears at the top of the screen, one of which is "CC". Pressing the right arrow key moves the cursor and when on "CC" pressing "SELECT" creates a drop down list; "OFF" is the option to turn off Closed Captions.

Different types TV service (over the air with antenna will likely require changing the TV mode to CC off on none), but if you use cable (Time Warner, Charter, ATT Uverse, etc.) or satellite (Dish Network or DirectTV) then the tuner or receiver will likely have your CC option.

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The CC (closed caption) option is usually set (on or off) from your TV's menu screen. From your remote (or TV), select the Menu, then look for Settings, and when you see CC .... you can turn it off. If you provide the TV model, more specific instructions can be provided.

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Lg lcd subtitles are very tiny and i cannot read them..how could i enlarge them ?


Use ur tv remote.The remote have a button that said CC pushes that CC button a couples times for cycling more captioning-( Subtitles) words fonts display like CC 2,3.. the words should be bolder and bigger when it is going into with a different fonts setting.Or going the ur tv menu setting itself just change the close captioning fonts in different sizes or thickness and boldness.

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2 Answers

My closed caption on my new dynex 26L 150A11 will not turn on. I have followed all instructions in the book. I need the cc. any one have an answer? thanks cosycat


Hi,

There are several possibilities here so you will need to work with me to resolve this problem. In order for Closed Captioning (CC) to work, you need to make sure the CC settings are correct on the TV, and then make sure they CC is switched on. In addition, if you are using a cable or satellite receiver box, CC also needs to be switched on for these "boxes".

It's easiest to start with the TV. Please make sure you have done the following:

1. Check the Closed Caption settings are as follows from the TV on-screen menu as follows:

a) Press the "MENU" button on the DYNEX remote
b) Press the RIGHT arrow twice to highlight the "SETUP" menu
c) Press the DOWN arrow once to open the "SETUP" menu
d) Press the DOWN arrow twice to highlight "CLOSED CAPTION"
e) Press the RIGHT arrow or the "ENTER" button once to open the CLOSED CAPTION MENU
f) Make sure the Closed Caption option "CC MODE" is set to "ON". This can be changed using the UP/DOWN arrow keys to highlight "CC MODE" and using the LEFT/RIGHT arrows to switch between off and on.

The "Basic Selection" and "Advanced Selection" settings are for analogue and digital closed-captions respectively. In addition, the "Options" sub-menu can be used to change the size and style of the digital closed captions (Advanced Selection). All three of these options should eventually be set according to your personal preferences, but for the purposes of making sure it is working, I suggest you set them as follows:

Basic Selection = CC1
Advanced Selection = Service 1

These options are the basic settings which will display only the spoken dialogue of the TV program.

g) Press "EXIT" on the remote to close the menu and return to viewing mode.

2. Press the "CCD" button on your Dynex remote control. This can be found in the bottom right-hand corner of the remote. Each press of the "CCD" button will cycle the closed captions between ON and OFF. (CCD means Closed Caption Display)

3. Check the Closed Captions are displayed and then adjust the Basic and Advanced Selection options until the type and appearance of the closed captions are how you like them.

If you have done the above and still cannot get it to work, please let me know whether you are using a cable or satellite receiver and the brand/model number. I will then be able to assist you further.

Regards,
BElectric

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2 Answers

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You can find the user manual for this tv on
http://www.retrevo.com
it is a download pdf I already downloaded it.

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