Philips GoGear SA3125/37 MP3 Player Logo
Posted on May 18, 2011
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File System error - Philips GoGear SA3125/37 MP3 Player

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David Burkhart

David Burkhart

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  • Expert 210 Answers
  • Posted on Apr 04, 2013
David Burkhart
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For sure, the file system is corrupted and is the cause of your woes. The fix lies with the Philips Songbird software. If you do not have Songbird, download it for Windows or Mac here:http://www.usa.philips.com/c/mp3-media-player/22126/cat/en/#/difference/philipssongbird.

Once you have Songbird installed, launch it and select "Repair my Philips device" in the Tools menu. Select your device and follow the instructions specific to your device. For example, instructions for the GoGear Vibe are to disconnect the device, power it down completely, and hold the volume-up key during and after USB connection until the message window disappears.

If the repair utility endlessly indicates it is checking for updates, you are likely using an out-of-date version of Songbird - probably the one that came with your GoGear. If this describes your situation, launch Songbird and select "Check for updates" in the Help menu. This will at least get you upgraded to version 1.9 (currently), even though the latest version is 1.11 (currently).

Instructions that came with some older versions for connecting GoGear in repair mode were incomplete. They left out a crucial step of turning off the GoGear and waiting for it to power down completely before reconnecting in repair mode. Newer versions of Songbird include the ability to reformat the device, reset the device, and to get progress updates during synchronization.

If you've found this information helpful, please indicate as such.

Gyula Lacz

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  • Philips Master 486 Answers
  • Posted on May 20, 2011
Gyula Lacz
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At first install the Device/Firmware Manager software on your PC and connect your device. If the PC doesn't recognize the item it would be the best that make firmware update.
To solve it please use the manufacturer's website via this link:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?tmplt=ePlatform%20-%20Philips&scy=US&slg=AEN&sct=FLASH_AUDIO_PLAYER_SU&cat=MP3_MEDIA_PLAYERS_CA&grp=SOUND_AND_VISION_GR&session=20091217234034_66.249.65.49&ctn=SA3125/37B&mid=Link_Software&hlt=Link_Software

Here are the device/firmware manager software downloadable and useful information about how to repair it. Please study this website especially "Troubleshoot your player" chapter.
Thanks
gylacz

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