- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This is fixed lens camera. Key Features
LCD Screen Size
Without Optical Zoom
Image Sensor Type
640 x 480 (VGA)
Not Interchangeable Lenses
Without Optical Zoom
Built-in Memory Size
With Tripod Mount
2 x AAA Batteries
2 x AAA Batteries
Hi Thanks for using FixYa. To start with try to blow
compressed air around the lens cover so that if there is any dirt it cleans if
off. You can also stick a thin strip of paper between the lens shutter and the
outer support ring & move it in a way that it clears the debris that’s
stuck in there. If still the issue is not resolved then you’ll have to replace
the lens assembly & lens mechanism to fix this issue. It is recommended to
be done by a professional. Please do accept the solution if the issue is resolved
or post a comment for further assistance. Thanks Rylee
I have just had exactly the same thing on my daughter's NV3.
In this case the lens cover would not open but if you power on the camera with you finger on the display button you can view stored images.
If the lens cover is jammed you need to open the casing and maybe take the lens cover assembly apart. You need a very small cross head screwdriver (No.00 should be OK). There are 5 screws in total, 4 screws on the outside of the case (3 plus1 under the headphone socket cap) and 1 inside the battery compartment. You need to remove all 5 to remove the camera front casing. There are some retaining springs top and bottom on the front cover, gently prize off to reveal the lens cover assembly.
Check to see if the lens cover will operate by switching on and off - if it works then the camera front casing is preventing it from opening and is probably bent out of shape. A little careful bending back into shape should resolve the problem. If it still does not work with the casing removed, read on.
This is the tricky part. There are two extremely small, black retaining screws to the left hand side which hold the assembly onto the lens cover motor. Remove these screws and the front of the lens cover assembly to reveal the lens cover and the back plate of the assembly.
Lift off the lens cover and switch on the camera. If the motor is still working, you will see a short black peg move from side to side as you turn the camera on and off. Thoroughly clean the lens cover and assembly, remove any obstruction and replace the lens cover making sure you locate the hole in the lens cover over the motor peg (described above).
The motor is magnetic and will attract the screws away from their holes if you replace the assembly front straight away, so when you replace the front of the lens cover assembly, place the screws in the correct holes before lowering it into place and then screw onto the motor/assembly back.
Test that the lens cover opens and closes and replace the Camera front cover taking care not to bend it too much - if this becomes distorted it can stop the lens cover from operating resulting in the same problem.
Correction : Retry turn the power on by the power switch. Check the zoom reset sensor of lens block (pin 9 of CN402 on the SY-191 board), if zooming is performed when the zoom button is operated. If it is OK, check the zoom motor drive IC (IC401 on the SY-191 board).
According to the symptom the possible fault is described above, You have to contact any nearest SONY SERVICE CENTRE to rectify the problem. Thanks for using fixya.
This seems to be a common issue. Mine was stuck at what seemed like max optical zoom. When i would look in the lens I could not see the zoom lens. If you can not see your zoom lens and the optical zoom seems stuck I bet your camera has the same STUPID issue that mine has.
It was out of warranty and I figured I had nothing to loose so I took it apart to see if I could fix it, turns out I was able to fix it just by taking it apart and putting it back together!
Taking it apart is simple enough for the average handy man, if you do not have confidence that you can take it apart then do not attempt this repair.
Take off the bottom cover. Take off the Hard drive cover Now remove the three screws under the hard drive that hold the drive's plastic housing in. Remove the screw that is right under the record button, now the drive house should be loose. Disconnect drive cable from board and remove drive and housing. Take off the plastic piece that has the zoom button, be sure to gently disconnect the wire. Remove rear piece. That screw marked with an arrow on the bottom, do not remove it! Now remove the thin metal piece to expose the flat cable. disconnect flat cable from board gently flex it out of the way so you can disconnect the cable behind it. Once you have both disconnected remove the circuit board. unplug the flat cable on the back side. Now remove the front piece. At this point you are nearly there! Now remove the metal housing that holds the lens assembly. Once removed remove the lens assembly by removing the three screws.
If you thought that was bad, this next part will scare you. Make sure you are in a very clean room with no fans blowing. Remove the CCD from the rear of the lens assembly by removing the two screws on the back that hold it in place. Remove the foam and square lens piece that were behind the CCD. On the side of the assembly is a screw that holds the top cover in, remove it and gently pry off the top cover.
looking inside you will find the following: on the CCD side is the focus lens. in the middle is the shutter On the side farthest from the CCD is a zoom lens.
On mine the zoom lens was not close to the shutter If your zoom lens is not close to the shutter then you likely have the same problem as I had and you can fix yours! If not, you likely have some other issue :-(
To fix mine I turned it over and I loosened the screws that held the motor and shaft for the zoom lens. Then I slid the zoom lens as far back as it would go towards the shutter. Then tightened the zoom lens motor and shaft mount. Put it all back together, installed battery and bingo it's working again!
Why did this fix the problem? Well there is a little sensor that tells the camera that the zoom lens is near the shutter. Each time you turn off the camera it always puts the lens in that "home" position. If the camera is turned on when the zoom lens is not in this "home" position then the camera seems to assume the zoom is broken and you end up with the infamous JVC stuck zoom issue.
My guess is this problem is caused by any of the following: 1. Removing the battery while the camera is turned on 2. Dropping the camera while it is on or off 3. Battery going dead while camera is in use
Final thoughts before you get started:
1. If you are not good at working with tiny parts or electronics, I wish you luck because you will need it. Might be better off printing these instructions and taking them with you to a repair facility and paying someone more familiar with this sort of work to fix it for you.
2. The ribbon cables are removed easily. Each one has a clamp that rotates to release the ribbon. Some rotate towards the ribbon to release, others work the opposite. It is quite obvious looking at them which ones go what way.