Question about HP LaserJet 4600dn Color Printer

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4600 color replaced fuser get paper jam error

I replaced the fuser and now the printer says there is a paper jam in the upper cover area. I have checked, re checked, etc,- no paper jam. Is there a reset somewhere that I am overlooking?

Posted by mbeck1957 on

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  • 42 Answers

Check fuser for broken tabs that would engage sensors.
clean 3 sensors behind fuser with a blowerbrush or makeup brush.

make sure you did not break output full bin arm on back of fuser{happens a lot}.

need more help? just ask.

Posted on Aug 26, 2008

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I have a Laserjet p4014dn printer. it warms normally but once it picks up paper, it jams. i have dried clearing jam several times but on starting to print it jams


Three areas you need to check.1.Pick up area: While pick up roller picking up the paper,delay pick or no pick causes paper jam..
2.Registration assembly area: Once paper picked from the tray, paper leading edge registered by the paper sensor located under the registration assembly.. In case this sensor dusty malfunction or flag damage, paper wont sense. result paper damage..
3.Fusing area. If the paper travels up to fuser area, check paper jammed before entering in fuser(Teflon not rotating properly, replace teflon sleeve) or just crossed?(check paper sensors in fuser unit, clean the sensors & check flags,flag springs.

Aug 31, 2012 | HP P4014DN Laserjet Printer

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I have canon 2900 and it having every time paper jam problem please help me


Analyse where paper jamming is happening? remove right left back & top covers..press door switch, shoot print command. Remove cartridge after paper jam, check upto where paper travel?
1. If paper jams with curl foldings in cartridge bank area..before entering the fuser assmbly..
# Teflon sleeve not rotation properly due to this paper not passing through it result curl foldings..Replace teflon sleeve..
2. If paper passed fuser assmebly little bit(near about 2-3 inches.
#Problem with paper out sensor/flag. clean sensor, check sensor flag movement & spring.
3. Check registration paper sensor located back side.
# while passing the paper, sensor flag has to act & once paper out it has to reach home,other wise paper jam error will appear.. check flag spring.

Aug 27, 2012 | Office Equipment & Supplies

1 Answer

Take apart hp3005dn


Analyse what type of jam it is...based on that we can shoot the trouble.1. Paper is jamming before entry in fuser and its folds like curl in the cartridge area.. A. Fuser Teflon sleeve not rotating or slow rotation results media(paper)unable to reached the destination in specified interval. Replace fuser assm or Teflon sleeve.2. Paper jamming after fuser assembly crossed little bit ( approx 1-2 inch).A. Clean fuser out paper sensor, check sensor flag & flag spring located in fuser assm.3. Paper jammed after fuser crossed more than 6 inches..A. Check paper pick up roller warn out(tray1 or 2), check registration sensor located under registration assm.How to remove fuser assm: remove back door, see the snap shot...
1_9_2012_3_51_52_pm.jpg
Registration sensor location:

1_9_2012_3_53_28_pm.jpg
Pick roller roller tray 2 :
1_9_2012_3_54_49_pm.jpgPl try it carefully..Best of luck...

Jan 09, 2012 | HP LaserJet P3005n Printer

1 Answer

I have a Canon imageclass D880 multifunction, error"Paper Jam, slide platen..." I can see the paper deep within the machine ( fuser?) but cannot get to it to get it out.


Hi marcbachm177,

Please follow the steps below on how to remove paper jams inside printers in hard-to-reach places, a pair of medical forceps is often useful.

1. Take off 3 plastic covers one above exit area-slide top to left to access screw. Remove lower exit cover and side cover -unsnaps with 2 pins and there is one more cover I think over the fan that needs to come off.

2.Locate black plastic sheet covering a circuit board carefully pull this back-disconnect 3 plastic connectors that lead from the heater to the circuit board.

3. Using a offset phillips #2 screwdriver remove 3 screws that hold the fuser to the frame.

4. Carefully lift fuser up and out toward the exit area.

5. Pop off black cover remove 2 screws from top of fuser, disengage cover lid locks with a small screwdriver, lift upper fuser heater - be careful NOT to damage plastic heater membrane. remove paper jam and reassemble.

Hope it helps.

Thank you for using FixYa.

Aug 17, 2011 | Office Equipment & Supplies

1 Answer

Our lexmark c544dn has a paper jam but when I open the front cover I do not see one. What else should I do?


Pull back the fuser cover ( black upper area) and look for the jam beneath the black roller with paper sticking up - to pull it out

Aug 05, 2011 | Lexmark C544dn Laser Printer

1 Answer

Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

Jun 09, 2011 | HP LaserJet 4350 Printer

1 Answer

Paper jammed at this time error message show on control panel 13.05.00-Jam in top cover area open front covers and Transfer unit. Fuser is hot transfer unit can be easily damaged. Check left side of...


This error comes when media doesn't come to fuser delivery sencor with in the specified time it may be due to improper paper picking or fault in registration ***...
clean the paper feed rooler & registration *** path ur problem will resolve defin...........

Jul 14, 2010 | HP LaserJet M4345 MultiFunction Printer

1 Answer

Paper jam


Hi usually paper jam at paper input area a or transfor section(photo drum area or fuser unit area, so you may try:
1) take out paper tray and open the cover that you can change toner cartridge there (see manual) looking for any paper inside paper input area or around the cartridge, then take out jam paper.
2) open fuser unit at paper output area ckick a locker at somewhere (see maanual) looking for any paper jam

Dec 22, 2008 | Canon imageRUNNER 1310 Printer

1 Answer

Canon D880 Printer/Fax


1. Take off 3 plastic covers one above exit area-slide top to left to access screw
remove lower exit cover and side cover -unsnaps with 2 pins and there is one more cover I think over the fan that needs to come off.
2.Locate black plastic sheet covering a circuit board carefully pull this back-disconnect 3 plastic connectors that lead from the heater to the circuit board
3. using a offset phillips #2 screwdriver remove 3 screws that hold the fuser to the frame. carefully lift fuser up and out toward the exit area.
4. pop off black cover remove 2 screws from top of fuser, disengage cover lid locks with a small screwdriver, lift upper fuser heater-be careful NOT to damage
plastic heater membrane. remove paper jam and reassemble.

Nov 15, 2008 | Canon imageCLASS D880 All-In-One Laser...

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