Fishman Matrix Infinity Acoustic Pickup Narrow Guitar Pickup Logo
Posted on May 16, 2011
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Getting hum through the speaker but when i put my hand on the jack socket it stops

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  • Expert 82 Answers
  • Posted on May 16, 2011
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Sounds to me like you have the connections backwards on the preamp module. Look at these connections. If you have the installation instructions, be sure the SIGNAL wire is connected to the terminal marked IN. The shield wire connects to GROUND (GRD). If you don't have the instructions you can see them and download them at http://www.fishman.com/files/matrix_infinity_preamp_installation_guide.PDF.
If that is not the problem, look at the cable you are using to connect to the amp. It has to be a standard shielded guitar cable.
Feel free to ask more questions if you need to.
Good luck. Thanks for using FixYa.
Gaker

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  • Fishman Master 5,569 Answers
  • Posted on May 16, 2011
Steve Allison
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If you are in the US, take a length of light-gauge wire (AWG 20-24) attach it to the center screw that keeps the cover on over the standard dual AC receptacle and to a screw on the back of your unit. This kind of problem often is caused by a poor grounding of the cover or chassis.

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Some hopefully easy fixes : Input jack could be the problem, or connection from the amp to the speaker. Does the speaker hum a bit with the volume up almost all of the way without anything plugged into the unit? If not, check the connection from speaker to amp.

If it does hum slightly when u crank the volume, check your input jack -- it might be jacked up (pardon the pun) and you can fix that easily by soldering in a new one.
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When I turn amp on there is a loud humming that does not stop.

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My Epiphone Dot just started humming really loudly when I plug it in - it stops humming when I touch the input jack. I assume it's a grounding issue on the input jack, but how do I get at...

Make you a hook out of a coat hanger. Get inside and hook the wiring to the jack, take the nut off the jack and pull it up through the F hole. You can plug in to it a patch cord so you can pull it back through once fixed. Check out Guitarelectronics.com for a wiring diagram.
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My amp isn't producing any sound. It works when headphones are in but that's it. Please help

The headphones socket is on the preamp stage - it works so the problem must be after the pre-amp.
Do you get any sound at all from the speakers (hiss or perhaps a click) when you turn it on?
If yes it is an amplifier problem.
Here are some possible causes
  • A wire has come off the loudspeaker - easy to fix
  • Speaker protection fuse has blown - small glass fuse mounted on main amplifier chassis - replace with correct rated and type of fuse (note some of these are 'slow' blow type - important that you get the right one)
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When I turn on the amp, I get a loud hum. plugging into the jack doesn't change anything. turning the dials doesn't change anything. when I turn off the amp it makes a loud crack.

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ii) Put a dc voltmeter across open end jack then turn Frontman ON for a few seconds.

iii) The reading should be about 0volts - if the voltage is high (27v), then it is likely that the PA chip TDA1514A has blown.

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First, we need to get the terminology correct.

The DJM has "PHONO" (RCA) jacks, not "phone jacks" of which the current usage is normally the 1/4 inch diameter.

You would be going INTO the Berhinger 1/4 inch jacks on the back of the speakers since you are not using the three pin XLR connections that are used for balanced lines which the DJM does NOT have.

So you should have RCA plugs to 1/4 inch plug cables. The inputs on the 1/4 inch will take TRS connections. IT IS possible you may need to use an RCA to TRS cable with the signal on the "ring" rather than the "tip" of the connector.

A test of the speakers is to touch the tip of the RCA plug with the speaker on and you should hear a hum.

PLEASE be aware that these speakers are INTENDED for use as studio monitors by the sound man in the booth and NOT for playing loud at a venue for dancers, etc.
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