Question about HP Scanjet 5590 Flatbed Scanner

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No HP Devices have been detected. Solutions Center will now close.

I've installed, uninstalled, and reinstalled the software for my HP 5590 scanner, but apparently it has no Solutions Center. It keeps telling me:
No HP Devices have been detected. Solutions Center will now close.

Posted by rramos on

  • venetia1 Mar 30, 2009

    I have the same problem all of a sudden with my C3150 AIO. I can still scan with it through my CorelDRAW software and I can still print to it, I just can't open the Solution Center

  • Anonymous May 11, 2010

    Have you installed the WIA version of the software?

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Anonymous

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It may happen if you are using HP Scanjet 5590 scnaner on windows XP. I suggest you to completely uninstlal the scanner software and then install the version 9.0 from the below link. It is the updated version for Vista but work on XP system..

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=377689&prodNameId=377691&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=sj-49436-1

Also, please connect the scanner only when it prompts to do so.
Hope it will work and 5590 scanner works with XP.

Posted on Oct 09, 2008

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Anonymous

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One more thing to try after you've completely uninstalled all hp related software and reinstalled it. Make sure hpqcxs08 is running. Start menu, Run, type services.msc and scroll down to hpqcxs08 and double click on it and set start up type to automatic and start it. Reboot and hopefully your solutions center will now see the printer. I have a c4480 and have seen every error. The 96% fatal error, solutions center will now close error and some other ones.

Posted on Jan 20, 2009

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2 Answers

I download hp 5590 drivers from hp.com i tried to install it, the proces eend normaly, but if i connect the scanner, windows xp show the new hp connect like its not installed yet. I check at add remove...


FIRST UNINSTALL YOUR PRINTER COMPLETELY
REMOVE ALL CABLES OF PRINTER (USB)
REBOOT YOUR SYSTEM
HAVE DRIVER CD
PUT IT IN ROM(CD/DVD)
INSTALL PRINTER SOFTWARE
DONOT PLUG THE USB CABLE UNLESS & UNTILL PROMPTED
PLUG USB WHEN ASKED
FINISH INSTALLING PRINTER
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Hp 5590 "solution center.msi" error, cancel,cancel,cancel??? 5590 is looking for ; "solution center.msi" ??? not on original CD, maybe HP has a download for this MSI?


Hi,

You can locate the Solution Center.msi under the printer software CD
the path is CD\Setup\Solutioncenter\solutioncenter.msi

When it ask you to locate the msi file and if you are not able to locate it from CD, my suggestion would be to uninstall the software as it may be outdated and download the latest software and install it

To download the latest software for your scanner click on the this link - Download

Choose the operating system of your PC and under DRIVERS section, download the FULL FEATURE SOFTWARE

Oct 20, 2010 | HP Scanjet 5590 Flatbed Scanner

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HP Solution Center does not recognize the scanner anymore... We are operating on a Windows 7 system... the drivers had to be downloaded from the internet because the cd that came with the printer was for...


I had the same problem and solved it. I was using HP Solution Centre to run my HP Scanjet 5590 on Windows 7 Pro 64 bit without problems. Then I ran the scanner using Windows Fax and Scan, but didn't like it, so went back to HP Solution Centre - whereupon the scanner was not recognised.
After hours of reinstalling software etc etc, without success, I suddenly noticed four device icons on the left hand side of HP Solution Centre. These were labelled (when hovered over with the mouse) hp scanjet 5590, hp scanjet 5590 #2, hp scanjet 5590 #3, hp scanjet 5590 #4. Only the top icon was active, but when I clicked on any of the four it moved to the top.
Clicking on hp scanjet 5590 #2 gave me a working installation once more - problem solved. No doubt the multiple icons arose from my desperate attempts to try different USB ports.

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Try uninstalling the drivers for the scanner and the printer. Restart the computer without either the scanner or printer pluged in. After restart install the drivers and only plug up the USB cable for each device when asked by the software.

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My hp solution center is not opening


Try reinstalling the software, make sure it is allowed through your firewall. Use start menu, search if needed

Jul 29, 2009 | HP Scanjet 5590 Flatbed Scanner

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Cannot uninstall or install HP scanjet G2410


I tried all the "decent" uninstall solutions like running HP's Level 1-4 Uninstall batch files. HP's installation software still insisted that parts were already installed. Then, with the scanner connected, the installation software got into competition with Windows also trying to install the driver. The reinstallation was no good. Solution Center wouldn't even start, preposterously announcing that it couldn't find the scanner!

When you have a reliable clone of your c:\ drive you can try daring solutions. Such as this:
1. Search the c:\ drive for files and folder with "Hewlett" or "HP" in their names. Kill them all.
2. Search the registry for keys with "Hewlett" visible or buried. Kill them all.

After 1 & 2, reinstallation worked smoothly. And my computer still works! The only evidence of the violence is an undeletable file 3963d.rbf now in c:\Config.Msi. I will report back if serious computer problems arise.

The point is that manual uninstall is possible and none of the elements are in hidden places. Someone else can determine whether both file and key deletions are necessary and exactly which ones.

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Hp director


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No scan options say refer to device documention to trouble shoot


Check whether the Digital Imaging Monitor is running .

If yes, good.

Now, please open HP Solution Center and setup the destination list .

Double click >> HP Solution Center >> settings >> scan settings and preferences >> scan to .. setup >>
Add all the entries from " available scan destinations " to "front panel destination list " >> click >> ok .
Now, try to scan from the front panel of the All-in-One .

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