It will not load certain dvd discs
Below is a list of discs that should or should not be used with the DVD recorders.
4x can be used
8x will result in a disc error.
2x can be used
4x will result in a disc error.
The following discs have been tested and are proven to be compatible with our DVD recorders.
IMATION DVD-R 2.0
TDK DVD-RW 2X
TDK DVD-R 2X
The following are brands of discs we DO NOT recommend:
TDK DVD-RW 4x
TDK DVD-R 4x
Please be aware that a free software upgrade is now available to customers. This upgrade will enable your unit to recognize the (DVD-R 8x) discs. To obtain a copy, please call 1-800-242-7158. Customer service by phone is available 7 days a week 6:00am to 9:00pm pacific time.
In order to receive the upgrade we need to know what firmware version your unit requires. First you need to access the DVD recorders service mode. Turn on the DVD Recorder and the Television, make sure the unit is on the DVD side. You may access the service mode by pressing the CMSKIP button on the remote control. Once you press CMSKIP you must press the numbers 1,2,3. You must do this quickly so it may take a couple tries. The model name will appear on the screen followed by Firmware Version. I need to know the serial number next to FE:
Press the RETURN button to exit screen.
19900 Van Ness Avenue
Torrance, CA 90501
1-800-256-2487 Customer Support
Feb 07, 2010 |
Emerson EWR20V4 DVD Recorder/VCR