Question about Compaq Computers & Internet
Computer was very slow to respond;took forever to upload websites;freezing,etc
antivirus software had apparently expired-I attempted to download avg but at the last minute it would say 'unsuccessful installation'-i installed avast! instead and it did locate several viruses such as spybot, trojans, beagles, bobax, adware and one zombie?-and as directed, i put them in the 'virus chest'-as the computer still was moving very slowly and acting overwhelmed, i also went and uninstalled several old programs in add/remove area-i also changed settings on firewall to see if this would make a difference, but if anything it hasn't gotten worse instead of better-this was my daughter's computer and the warranty has run out-i just had to put a new transmission in my old car, and am trying not to have to take this to my local computer guy if i don't have to-he's great, but it always ends up being a little over 100 dollars each time he gets involved-is there anything that is just obvious that i could try before going to the next level for assistance? i was afraid to do 'system restore' as it would take me back before i installed the most recent adobe updates and this virus program.
First choice is the RESTORE option. Installed programs will still be there (may lose desktop icon) and you can always reinstall / re update adobe if needed. After all what good is a virus program and Adobe update if you can'nt use the computer. Adobe Reader will sometimes cause slowdowns on some computers (mine) while in the browser online.
Download Spybot Search and Destroy (then update it) to find Spyware on the computer. Then download and run Adaware to seacrch for additional adware programs. These should help clean the system of some of the trash. Again I would Restore FIRST so that these will download and run effectively.
Posted on Aug 13, 2008
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