MY ID IN YAHOO MESSENGER IS LOCKED. HOW CAN I USE UNLOCKING PROCESS?
As its name implies, Yahoo Messenger allows you to exchange instant messages with other Yahoo users. But the software's capabilities extend far beyond one-on-one text conversations. You can use Yahoo Messenger to participate in chat rooms, share photos, make telephone calls, video chat, play games and more. When you experience problems accessing your Yahoo Messenger account, you may receive a message that it has been locked.
Yahoo places locks on Messenger accounts as a security precaution. The locks take effect when there are multiple, failed attempts to access a user's Yahoo account. Even if you unsuccessfully tried to to sign in to a different Yahoo product, you may find your Messenger account locked. b> Unlocking Accounts b> To unlock your account, go to Yahoo's sign-in page and enter your user ID and password. When you reach your My Yahoo page, click on one of the Quicklinks you see on the left side of the page. Leave your My Yahoo page open. Sign into Yahoo Messenger for the Web, then try to sign into Yahoo Messenger. If you are unsuccessful, contact customer care. b> Current Versions b> "Account locked" messages aren't the only sign-in problems you may experience with Yahoo Messenger. Some users experience sign-in issues when using older versions of the software. Yahoo engineers recommend upgrading to the newest version of Messenger. To determine what version you have, look for the "About Yahoo Messenger" link under the Help menu. Visit the Yahoo Messenger website to determine if this is the current version. b> Other Sign-in Issues b> When you have trouble signing in to Messenger, verify that your Internet connection is working. You can do this by navigating to a webpage. If you are able to sign into Yahoo Mail but not Messenger, there may be a problem with your connection settings. The Yahoo Help website offers troubleshooting steps for these settings. Hope this helps
Dec 12, 2012 |
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