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I have spent hours on the phone with "verizonwireless" technical support trying to troubleshoot a problem where my aircard does not work with my computer to gain internet access. At first I was getting a username and password invalid error message they reset "dmu" keys and that was resolved. Now I am getting a the remote computer did not respond error message we even setup a manual connection using #777 and verified there are no driver conflicts in device manager and that drivers are functioning properly. Does anyone know what the possible cause for an error message 720 the remote computer is not responding is?
I am not sure what you mean by connecting to a different computer by entering a different phone number but I have not tried that. Where would one go on the computer to do that or check to see if that has been tried, also a phone tech suggested I disable my wirless data fax modem in control panel, I suspect this could be part of the problem, am I correct?
I am not sure what you mean by connecting to a different computer by entering a different phone number but I have not tried that. Where would one go on the computer to do that or check to see if that has been tried, also a phone tech suggested I disable my wirless data fax modem in control panel, I suspect this could be part of the problem, am I correct?
with verizon wireless network being a wireless network I have a dedicated area code and number for my aircard service that I pay monthly dues for and it is included in my username the #777 I have found out is the one and only nationwide dial up number for all verizon wireless customers to reach their network server for authentication and the data fax modem has been disabled still getting an remote computer did not respond error message and there are no driver conflicts. P.S; at one point I got a pop up box that asked me to enter my area code and country, I chose to ignore that pop up box, should I have entered my area code and country?with verizon wireless network being a wireless network I have a dedicated area code and number for my aircard service that I pay monthly dues for and it is included in my username the #777 I have found out is the one and only nationwide dial up number for all verizon wireless customers to reach their network server for authentication and the data fax modem has been disabled still getting an remote computer did not respond error message and there are no driver conflicts. P.S; at one point I got a pop up box that asked me to enter my area code and country, I chose to ignore that pop up box, should I have entered my area code and country?
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Well when you connect, you are dialing to another computer that gets your username and password which weren't working at first but now are. Your provider should have multiple places to dial to. On their website they should list other numbers that you can dial to, usually one per town and in a bigger city, they will have multiple numbers and you can change the number in the dial-up box. If you are not using a fax machine with this card, then I would disable it. If you need it later down the road, it can be re enabled. So either check for another local number on the Verizon website or give them a call and see where else you can dial to to try with the card. Also disable the fax. Let me know what happens so we can go from there
Well when you connect, you are dialing to another computer that gets your username and password which weren't working at first but now are. Your provider should have multiple places to dial to. On their website they should list other numbers that you can dial to, usually one per town and in a bigger city, they will have multiple numbers and you can change the number in the dial-up box. If you are not using a fax machine with this card, then I would disable it. If you need it later down the road, it can be re enabled. So either check for another local number on the Verizon website or give them a call and see where else you can dial to to try with the card. Also disable the fax. Let me know what happens so we can go from there
Well What I would do, is basically start over, Remove everything and start from scratch. If any settings need to be remembered, then write them down. Whatever it asks for, type in (well except SSN.)
Let me know how it goes
With the 777 number did it work?
Well What I would do, is basically start over, Remove everything and start from scratch. If any settings need to be remembered, then write them down. Whatever it asks for, type in (well except SSN.)
Let me know how it goes
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Go to www.verizonwireless.com and either create an account if you do not have one or sign in to an existing account. Once you have signed in all the information on your account is available on the site.
Download and install Sprint's SmartView. Select the download for your computer's operating system. Follow the installation wizard's prompts to properly install SmartView. The aircard should be connected to the computer during installation.
Restart the computer. Leave the aircard connected during the restart.
Double-click on the Sprint SmartView icon on the desktop.
Wait for the program to initialize and recognize the aircard, then click "Connect." Sprint SmartView should activate the aircard automatically.
the UM150 wireless card goes into the computer.
however, the DSL need to be wired to your computer for initial configuration.
if you just hook up the DSL as verizon say, then you will have a open wireless network, anybody can get access to your network.
After 3 days filled with hours on the phone with AT&T, the internet, and then 2 hours with Dell, the Dell people told me that my Dell computer is not compatible with the new 881 Aircard. I have to take it back and order a refurbished older model 875U off the internet. AT&T should have a list of imcompatible computers before they sell it to you and put you through days of frustration! My IBM ThinkPad from work won't work with it either. I am on my son's Compaq now, works fine with it. What a mess it was. I hope the refurbished one works! MK Smith
i have had three aircards due to many problems including not being able to install the communication manager program from the aircard to not being able to connect to the att network. well, i got a laptop the other day and figured i was going to have problems with the aircard UNTIL i went to the sierra wireless website and did some investigating!! i think the problems lie with the communication manager rather than the aircard itself. >>>download the 3GWatcher program directly from sierra wireless and use that instead of the communication manager. it offers all the same functions and worked right off the bat....i took my laptop with the aircard out on a golf course in the middle of nowhere to test and everything worked beautifully!! i, too, spent many hours on the phone with att....very frustrating! and no reps even suggested that i try the 3GWatcher program...they all blamed the problems on a "bad batch" of aircards.... hmmmmm!! try it, you'll like it!
I am not sure what you mean by connecting to a different computer by entering a different phone number but I have not tried that. Where would one go on the computer to do that or check to see if that has been tried, also a phone tech suggested I disable my wirless data fax modem in control panel, I suspect this could be part of the problem, am I correct?
with verizon wireless network being a wireless network I have a dedicated area code and number for my aircard service that I pay monthly dues for and it is included in my username the #777 I have found out is the one and only nationwide dial up number for all verizon wireless customers to reach their network server for authentication and the data fax modem has been disabled still getting an remote computer did not respond error message and there are no driver conflicts. P.S; at one point I got a pop up box that asked me to enter my area code and country, I chose to ignore that pop up box, should I have entered my area code and country?
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