Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

2 Answers

My Book makes clicking noise and does not show up anymore

Help! I have all my files on MY Book and until today it worked great...now it clicks when I plug it in and my computer does not seem to recognize it anymore. What can I do??? Thank you for all the help! Merry Christmas! My WD 500 GB Hard Drive makes clicking sounds and does not open for me.

I tried plugging in to two computers. Same sound and no recognition - error message "The drive or network connection that the shortcut 'My Book (k) - Shortcut.Ink' refers to is unavailable. Make sure that the desk is propertly inserted or the network resource is available, then try again."

This occurs on both Vista and on Windows XP.

All my important files are on this hard drive.

Posted by harveyjacobs on

  • 3 more comments 
  • niarama Aug 13, 2008

    me too

  • pagancelt Nov 15, 2008

    I have the same problem - tried using up-to-date usb cables, uninstalling all the usb drivers, etc. Called WD support, was told to plug unit into wall (instead of power strip), re-start computer than attach WD again, with USB cable into computer 1st then into drive. No luck. Was told that drive is "defective".

  • Anonymous Jan 18, 2009

    help!!!

  • Anonymous Feb 11, 2009

    I tried ripping the external enclosure of mine open to put it directly into the computer hoping the problem was caused by something in the case and not the Hard Drive but no luck for me. Going to see if freezing and putting into my usb hub might work. While I doubt it will work right now the drive is trash so it couldn't hurt.

    For me the drive starts to spin up, does 3 clicking sounds all the same, then stops and repeats a few seconds later.

  • Anonymous Mar 24, 2014

    computer recognizes it. installed drivers and everything. it makes a clicking noise and doesn't show up on the screen to be opened.

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Anonymous

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That seems to be a very common problem with these drives. Bad heads. They are dying like crazy...
Check out this page with sounds: http://datacent.com/datarecovery/hdd/western_digital
Does it sound like yours?
Most likely the data is gone unless you are willing to spend big money on data recovery. I'm sorry.
You could try remove the internal drive from the enclosure and connect it directly into PC. Nothing else comes to my mind...

Posted on Nov 07, 2008

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I'm a novice, but know enough to be dangerous, so I scrounged the internet trying to find a fix when this happened to me two weeks ago. I was devastated because of course I was too dumb (and cheap) to buy a second hard drive to back up the data on my first one. Lesson learned. Anyway, data recovery was 3 grand or more and I can't afford that so I took the advice of a bunch of people and tried the crazy idea of putting the dumb thing in the freezer. I took the case off using instructions I found on the web and then wrapped it in a white flour sack cloth to absorb moisture and put it in a ziplock in the freezer. After 24 hours freezing I tried again, nothing but obnoxious clicking. Going into Control Panel/Administrative Tools/Computer Management/Device Manager I could see the drive but it said there were no partitions. Windows Explorer wouldn't assign a drive letter. I threw it back in the freezer for 10 days and on a whim last night tried again. The USB 2.0 port on my XP computer is broken and everyone told me not to use Vista if I could help it. So I took a USB hub and plugged the new hard drive in first and let it boot up. Then I took the frozen hard drive and plugged it in too and I was SHOCKED when Autoplay started running. Maybe the drivers and software from the good drive allowed the bad one to boot up. I don't know. I just know that it didn't work plugged in directly to the USB but it did via the hub.... Anyway, I have cords running out of the freezer into my laptop which is perched on a chair outside the freezer. I got all my pictures and priceless data off this drive overnight. It did stop a few times (says it can't find the file and the drive stops spinning) and I was able to unplug it, plug it back in and get it going again. It is SLOWER THAN MOLASSES and I would strongly suggest prioritizing your stuff so you get the most important data first because you don't know how long it will run, but I am thrilled beyond belief I got my pictures and home movies back. People told me I was crazy and stupid for freezing a hard drive, but it worked for me so I'm not going to question it. My data is on the new hard drive which I am immediately going to back up onto a second and I will live happily ever after because I didn't need to spend thousands to get my data back. Good luck!

Posted on Aug 13, 2008

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Have a look at the link below, it should be of help.

Click HERE to navigate.

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Kind regards
Lock123

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