Ihv inserted the DVD in the slot..the disk is nt being read

the disk slot should be cleaned every 2 to 3 months

if you can't see the DVD writer on the "My Computer" please check the SATA/IDE cable if it is plugged correctly.. or else it's broken or check for the warranty.

If u can't play many of the DVD discs from Hollywood movies,Useally the disc itself the problems or the DVD recorder laser eye it bad.Tries websites like Amazon.com,Ebay.com buy a DVD cleaning kit.Put the disc in follow the directions,clean the laser eye data reader.50/50 chances will solved the disc not reading problems.If not the Laser eye is problems the unit not worth fixing buy a new one.DVD players are not woth the fixing of the Tech. prices.

Most likely the laser lens was damaged when the 2 disks were jammed in. You must open the tv and check the status of the laser head and its lens, if it's faulty it will have to be replaced. Fortunately this is an unexpensive part.

You can clean your DVD Drive by inserting the Disk Cleaner its either dry or liquid cleaner. If you don't have a disk cleaner just purchase it in the store near in your neighborhood. In that way you can clean the DVD Drive Laser eye and make it possible to read another disk next time you used. Usually it takes 15 minutes the standard cleaning time if you are cleaning the DVD Drive to ensure that it is properly cleaned. Also if it doesn't work then probably you can find a technician and let it check to the technician. I hoe that the laser eye of your DVD Drive is not damage due to some disk you inserted earlier.

Hope this recommendation helps solved your problem.
If you need more assistance just reply to this post. thanks

try cleaning the lens, first.

how do I get the dvd to play

If you are good at repairs.dismantle the Disk drive unit carefully from the main carriage and if the Optical lens reading unit has got a drive P C B ,then desolder the PCB so that you have only the CD mechanism on your table,with a Digital Multimeter check the Ohmic values of both the Spindle motor and Sled motor. the resistance should read between 4.5 ohms and 8ohms any value beyond this means that the drive signal voltage is not enough to move /rotate the disc and optical-pickup in syncronisation.you can get the drive-motors replaced,or replace the CDM assly available off the shelf.
this should solve the problem.hundreds SONY DVD players are running with this remedy.

return it for a different one

This means it cannot read the HDD in the machine. Have you left a disk in the CD/DVD slot or a usb drive in one of the usb ports?

You may have to insert your operating system disk in the CD/DVD drive and do a repair installation.