Question about Dell Dimension 4600 PC Desktop

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I cannot get my norton to come up to see if its working.

When i click on my norton 360 to see if its working,norton does not show worked 2 weeks ago now it doesn't.could you please help me figure out whats wrong.

thank-you Linda Richard
([email protected])

Posted by lindarich908 on


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andrew pester

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Go to add/remove programmes and see if norton is in there, if so it is still installed but may need to repair, click on the right where it says remove and the option to repair or remove will appear, as long as you have the initial installation disc; insert and follow the the instructions.

Please note, after the reinstall/repair, you may have to update Norton, but your copy will still be valid as long as it is upto date

Posted on Aug 13, 2008


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  • 1 Open "All Programs" "Symantec" and "Norton 360" on your Windows PC to open the program.
  • 2 Click the "Tasks and Settings" tab, and click "Change Advanced Settings."
  • 3 Click "Firewall Protection Settings" and "General Rules." Click the blocked website in the list, and click the "Modify" button.
  • 4 Click "Permit" and click "Next." Select "Inbound and outbound" and click "Next."
  • 5 Click "Any computer" for the settings of the modified firewall rule, and click "Next."
  • 6 Check the box next to "All types of communication" and click "Next." Read over the on-screen information to confirm you wish to make the changes to your firewall's settings.
  • 7 Click "Next" twice, and click "Apply" to save the changes. Click "Close" to exit out the your Norton 360 Preferences.

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    It says its off how do I turn it back on

    1. Start Norton 360.
    2 In the Norton 360 main window, in the upper-right corner, click Tasks & Settings.
    3 In the Tasks & Settings window, on the right, click Change Advanced Settings.
    4 In the Advanced Settings window, click Virus & Spyware Protection Settings.
    5 In the Automatic Protection Settings tab, check Turn on Auto-Protect.
    6 Restart the computer.

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    Have paid 2 year subscription for Nortons 360 on feb .2.2.10 a message keeps appearing telling me I only have 7 days to renew mr Nortons 360 what is wrong

    One way to resolve this issue is that activate the Norton program with the existing product key

    to activate click on my account and select renew Norton 360 then you ill get an option to enter the product key

    you can also download install the free upgrade ie Norton 360 version 4.0 from this link you will not lose the existing days if you lost please activate again with the same product key

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    All you need to do is activate the Norton 360 once again, so that the program will get updated with the actual license you have purchased.

    1. open the Norton Program
    2. Click on Help and support
    3. click on activate Norton
    4. Follow the screen and enter the product key when it prompts you to enter it. and click on next.

    Hope this helps

    Apr 13, 2010 | Symantec Norton 360 for PC (037648318846)

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    Same here


    hope this will help u


    Make sure that your computer is connected to Internet.


    Start Norton 360.


    At the right bottom corner of the Norton program window, click Activate Now.


    Type the 25-alpha numeric product key, and then click Next.
    • The product key can be found on a yellow sticker on the back of the CD envelope or in the confirmation email of your download purchase.
    • If your product came with your computer you may not have to enter the product key. You can skip this step.


    In the Norton Account Window, enter your email address and click NEXT.
    Your Norton 360 checks the existing Norton Accounts using the email address.


    Do one of the following depending on your situation:
    • If Norton 360 finds your Norton Account, enter the password and click SIGN IN.
    • If Norton 360 does not find any existing Norton Account, complete the form and click NEXT.


    Review your subscription details, and then click DONE.
    Your copy of Norton 360 is now activated.


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    Uninstall and re-install it allover again. But to completely uninstall it. Do the following:

    Step 1: Click on RUN in your start menu

    Step 2: Type REGEDIT (Registry Editor)

    Step 3: Click on the arrow beside HKEY_LOCAL MACHINE, then click on SOFTWARE and Delete Norton 360

    Note: Doing this frees up space on your system for the next installation.


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    Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus you can spend hours trying to find a solution

    Jul 13, 2008 | Computers & Internet

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