Question about LG Shine KE970 Cellular Phone

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My lg shine phones keypad is not working at all... due to this i am unable to input the pin code.

I have already cleaned the keypad from inside the phone... this done nothing positive. any suggestions?

Posted by nycolas21 on

  • Anonymous Nov 07, 2008

    I got the same problem, or a little different, only the "end" key will register and rest wont..PS. the End key really cant do anything, only for turning it on and off, which is pretty useless since u cant do anything with the cell phone

  • jncrombie Feb 22, 2009

    The only button on my LG shine that works is the end button. It's driving me crazy. I can still accept calls by sliding the phone up. But ... I can't make them, or text. Any ideas on how to fix this?

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1 Answer

Sylvester Brathwaite

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You will need to service the keyboard

Posted on Aug 14, 2008

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Unscrew the phone and clean up the keypad area. And your done.
After cleaning up the keypad,if it does not work, means that the problem is from the board of the phone.

There is an IC inside the phone that controls keypad function, when IC gets damaged, keypads will not function until it's replace.You will need to contact a skillfully personnel for help.

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Hi, when a keypad does not work on a phone, it is usually caused by dirt inside the keypad area of the phone,you can open the phone and clean up the keypad area.

Sometimes too, as the case may be Chips also can affect the keypad and allows the phone keypad not to function.

There is an IC chip inside that controls the function of the keypad.
You can fixed the IC chip inside the phone by replacing the damaged IC inside the phone.

When you replace the damaged IC .i assure soluton tothe problem.

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Hi,
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Please take the Handset to the nearest repair place/Service centre who can change the keypad and tell them check the keypad.

They will be able to suggest you what needs to be done.

Thank you for using Fixya

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Sir/ madam,

the keypad is disabled, to solve it follow the instructions below
  1. open the phone, use the net to look for the guide in dismatling your phone
  2. after step 1, clean the connectors and board carefully
  3. check for cracks or missing components
  4. realign the keypad
  5. tryswitching it on and test the keypads
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rafaelantoni hello,

I suggest you try resetting the phone through the settings menu.
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If that doesn't work either, perhaps they keypad has moved slightly inside the phone cradle, thus making the phenomena you've described. In that case, I suggest taking it to a lab, where it will be opened, be placed back to its correct position - or they keypad itself might be faulty, thus replaced.

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huhuhu...
you must have internal problems on your phone...
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