The JVC DR-DX5 unit constantly says "Loading." I tried the "unplug for 5 hours" solution listed on the site but it did not help.

First you do is to unplug the cord of your DVD unit for 5 hours in order to drain the stored current,the purpose is to reset the unit. After the 5 hours plug the DVD see to it if it open If not,just try to press down on the stop button and pressing eject button at same time and it will unlock the tray .Then the other option is to open the cover of the DVD unit and unplug the unit again to avoid electric shock . When open already look for the disc platter moved it outward while driving the gear or simply push out. The drawer or door of the DVD player and you will see a small circular disc which is often called turntable or disc platter.When the disc platter is out push it back and push it out you do this three times so the slider mechanism align it properly.If you do already what i said then plug it again and if works already closed the cover. The slider mechanism, depending on the age of the unit and the manufacturer, consists of the small chrome rail, a drive motor, a small gear assembly, and (in some units) a small belt that drives the slider unit via the motor. This small belt causes all sorts of problems. If the belt is broken or slipping, it can cause skipping, dropouts, or simply no start up at all. Also, if the belt breaks in the middle of the disc, the drive mechanism gets hair or dirt wrapped up into the gears, or the pick-up assembly doesn?t return to the start position (called home), the unit will (99% of the time) refuse to release the disc, causing it to become stuck inside the unit. There?s a little micro or leaf type switch located at home position that sometimes gets dirty or breaks and, causing this problem also. Hope it may help you;
Regards;
VOTIT


DONT FORGET TO RATE;

How old is your unit ?

After Loading message what are you getting ? any error message .

Try this unplug the unit for 20 minutes and plug the unit after that time this will remove the error .

Have you tried leaving it unplugged for 5 or 10 minutes? If not, this would be my first step.
Hope this helps, Chad

First clean the laser lens

Yes you need to remove the board to change the blown capacitors

Try switching off, unpluging and then plugging in again. This will reboot system. Switch on once reboot has finished and try eject.

Hello,
Try to hard reset the DVD unit or some DVD unit have a reset button. If available and accessible, try using the reset buttons .Leave it unplugged for 4-6 hours and then plug it again and use..If this did not help Try to contact a service centre or service person because this is probably a hardware problem which definetly needs service and replacement!!...Thank you..

Hope this helps you....

Kind Regards!!

DON'T FORGET TO RATE;

It is pretty common problem.
If all of your DVDs are having same problems,
it is most likely either optical sensor is at fault. The other could be the actual loading mechanism problem.
If the dvd tray(drawer) closes all the way in but the DVD disc never completes the loading(reading) procedures, 1) it could be simply dirty or damaged disc. 2) the optical pickup device (eye) is dirty or just went defective. 3) sometimes the drawer tray that houses the DVD did not complete to engage in disc reading position can produce this result.

I would suggest: first check the position of the drawer and condition(s) of your DVD disc itself.
If the pickup device(optical eye) is dirty or defective, that needs to be serviced by a qualified technician. or contact JVC service center. Their information can be found at
http://support.jvc.com/consumer/support/support.jsp?pageID=10

garbach

Same problem on my JVC DR-DX5SU. Says "loading..." and will not respond. Factory solution is to quickly unplug and plug / or unplug for several hours and plug-in. I suspect that is to cold start and clear error flags. Did not work for me. I looked at the power supply board (immediately behind the DVD drive, on top of the hard disk). I noticed one capacitor was "bulging" on the top. See photo. Electrolytic caps should never be bulging - if anything, the top should be slightly concave.Cap was SAMXON 1500uF,10V,1400mA ripple - I suspect either voltage or current ripple spikes were exceeding its capability. Replaced it with a Panasonic EEUFR1C182 (Mouser.com), 1800uF, 16v, 2470 ripple current, to give it extra margin. Runs correctly now.