My HP officejet 6310 says it is offline and I can't connect to my PC desktop.

Did you turn off Dynamic addressing on the 2nd router?

From the manufacturer's web-site, download the Setup Guide:

http://h10032.www1.hp.com/ctg/Manual/c00633795.pdf

Do you see any instructions on how to make a USB connection?
a wired-Ethernet connection? a "wireless" connection?

Hi! you can try this. rightclick to open all active printers in right downcorner there click the printer section and remove the x mark in use the printer in offline. you can allso check that your default printer is right not example the hpxxxxxxx (copy 1)

Unplug.Reinstall drivers with a CD.

If you do not have the disk you can use the links below to download the driver (copy and paste): Setup and install HP Officejet 6310 All-in-One Printer: http://www.google.com/url?sa=t&source=web&ct=res&cd=1&url=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2FsetupCategory%3Flc%3Den%26cc%3Dus%26product%3D1119598%26dlc%3Den&ei=g7UwSqeOBYalsAbMmuHiBA&rct=j&q=HP+Officejet+6310+download+drr&usg=AFQjCNH2VkIqJB5qSW9stPAp_2jxjbzIMQ Select your operating system HP Officejet 6310 All-in-One Printer: http://www.google.com/url?sa=t&source=web&ct=res&cd=2&url=http%3A%2F%2Fh10025.www1.hp.com%2Fewfrf%2Fwc%2FsoftwareCategory%3Fproduct%3D1119598%26lc%3Den%26cc%3Dus%26dlc%3Den&ei=g7UwSqeOBYalsAbMmuHiBA&rct=j&q=HP+Officejet+6310+download+drr&usg=AFQjCNFZYok6QLKOBao-JeCxcfscUuxklg Or try: http://www.google.com/webhp#hl=en&q=HP+Officejet+6310+download+drr&aq=f&oq=&aqi=&fp=9ZixuGkm6ts

Hi, how do you connect to the printer? USB/parallel/Network? Does it prints fine if you print an information page from the printer display/butons? I would try to uninstall the printer driver and install it again to start. It's definately a communication problem so it may take a few tries to get it to work again.

Hi,

Go onto www.hp.com choose the download option and then type into the box, Officejet 6310. Choose the option for your operating software i.e. XP, Windows 2000 etc, and download the software onto your pc.

Regards
Alan Hood
ami-man
UK

printer is offline yet cables are connected and printer was working a day or so ago!

Hello sir,

you go on HP Officejet 6310 All-in-One printer, double click on it, a small window will appear, delete all recent commands
if problem not solve then turn off your pc and printer both and unplug the U.S.B cable, now turn on the pc and delete HP Officejet 6310 All-in-One driver and restart pc then install the driver manually again and print your documents again.

thanks

Hi,

Usually, it happened when the usb cable is unplug, what you can do if the printer says OFFLINE.

1. Right click the printer ICON, and
2. Choose, USE PRINTER ONLINE.

Actually, you dont need to delete or uninstall the printer driver because it will just take some time. setting the printer to ONLINE by folowing the steps would save much of your time.

Please, let me know if the steps i gave you would help you so much.

thank you so much.

adonscott