Question about Dell 924 All-in-One InkJet Printer

1 Answer

Clear paper jam message but no paper jam

It grabbed a sheet of paper crooked but it printed noisily. Now it won't clear. I restarted, turned off overnight, re-ran the install disk, moved ink cartridges back and forth, pushed paper halfway down (and then it runs it the paper straight thru), but still won't clear message so I can pint. Green light blinking.
Please help. Thank you.

Posted by Anonymous on

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1 Answer

Anonymous

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.

Ensure the Paper Tray is Not Overfilled
Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray.

Adjust the Printer Paper Guides
Adjust the paper guides to fit the size paper being used .The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides.

Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.\
6. Remove any visible obstructions.
7. Reinsert the paper.

Clean the paper feed roller on the printer.
1. Power down the printer and disconnect the power cord.
2. Remove all paper from the input tray.
3. Wipe the roller gently with a damp cloth.



Posted on Nov 07, 2008

  • Anonymous Nov 07, 2008

    Reseat
    the Dell Printer Power Adapter.



    If your
    printer has a momentary loss of communication with your computer, it may be
    necessary to reset the printer to re-establish communication. You can reset a
    printer by unplugging the printer power cord from the electrical outlet and
    from the back of the printer for 10 seconds then reattaching the cord at both
    ends.






    Check
    with manufacturer if printer is still covered under warranty...



    If yes
    then get it replaced.....or else get a new printer


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Related Questions:

1 Answer

Error E and 5


Number following "E"

Cause

How to correct

2

No paper. /
Paper does not feed.

If paper is not installed, load it and then press the <Black> or <Color> button. When paper is installed, check each of the following items and try printing again.

1. Confirm only recommended paper is installed.
2. Confirm paper is installed properly.
3. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.
4. Clean the paper feed roller to resolve the error.

3

Paper jam

Remove the jammed paper.
If paper jams frequently occur, check the following:

1. Confirm there is no foreign material inside the machine.
2. Confirm only recommended paper is installed.
3. Confirm paper is installed properly.
4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.

4

Empty ink tank

An ink cartridge is empty.
To cancel printing, press the <Stop/Reset> button.
To continue printing, press <Black> or <Color> button.
After printing completes, replace the empty ink cartridge.
Printing with an empty ink cartridge may cause the machine to malfunction.

5

The ink cartridge(s) is not installed. / The ink cartridge(s) cannot be recognized.

The ink cartridge may not be installed properly, or an unsupported ink cartridge may be installed.
Install a recommended ink cartridge.

Make sure to install both ink cartridges even when you set the machine to use only one ink cartridge in printing.
If one of the ink cartridges is missing, this error can occur.

7

The ink cartridge is not installed in the appropriate position.

The ink cartridge is not installed in the proper position.
Install each ink cartridge in the proper position.

8

The waste ink absorber is almost full.

The waste ink absorber is getting full.
Press the <Black> or <Color> button to clear the error and continue printing.
Printing can continue until the waste ink absorber becomes full. If the waste ink absorber becomes full, the machine will require service.

The waste ink absorber is a part inside the machine, which absorbs ink used in the cleaning operations.

9

A specified period of time has elapsed without receiving a response from the digital camera. / A print mode compliant with PictBridge is not selected. / A specified period of time has elapsed without receiving a response from the digital camera.

The machine cannot communicate with the connected camera.
Disconnect the cable between the machine and the camera to clear the error.
Check the following items, then try printing again.

1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct.
If the camera does not support either one, the machine cannot print directly from the camera.
2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge.
Please refer to the camera instructions for more information about procedures required before and after connection to the machine.
3. There may have been no response from the camera for the prescribed time.
Re-connect the cable between the camera and the machine.

1 , 4
1 , 5

The ink cartridge cannot be recognized.

An unsupported ink cartridge may be installed.
Install only recommended ink cartridges.

1, 6

The ink level cannot be correctly detected.

A used ink cartridge may be installed, or the ink cartridge is empty.
Replace the ink cartridge.

Press the <Black> or <Color> button, to clear the error and continue printing without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate.

1 , 9

Scanning failed.

Scanning a document failed.
Check if the document is placed in the correct orientation / position and try the operation again.

2 , x
3 , x
4 , x

(Where x represents a number)

-

Turn the machine off, and remove the power cord from the electrical outlet.
Wait approximately ten minutes then plug in the power cord and turn the machine on.
If the problem is not resolved, the machine may require service.

Feb 18, 2012 | Canon PIXMA MP150 All-In-One InkJet...

3 Answers

Lockup


You need to do some cleaning on this printer, because that causes it not to work , you can take the parts off from the printer and use alcohol to clean the dirty parts of the printer..

Hope that helps.............

Sep 12, 2008 | Epson Stylus Photo R1800 InkJet Printer

1 Answer

When trying to print the paper won't feed through. It will on the left side (looking at the front of the printer) but won't on the right preventing it to print. I just bought and replaced both...


There could be something blocking the paper path. Remove the sheets of paper from the feeder. Grab a flashlight and look into the feeder. Make sure there are foreign objects or debris that could cause this problem.

May 13, 2011 | Lexmark X4650 InkJet Printer

1 Answer

Paper feeds crooked into the printer


Check the adjustments for the paper your using. Open the printer and look on the rollers you'll probably find paper or an obstruction clear it and also clean then rubber moving parts with isopropyl alcohol to give them their grip back.

Jun 21, 2009 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

Brother MFC 4420C prints plain sheets of paper.


To start ensure that is not a software problem.
Go to Control Panel >> Installed Printers. Remove the printer. Install the printer again using the software disk or downloading the driver software from Brother website.
If that does not fix the problem, and the printer prints blank sheets, then it is usually a clogged printhead.
The printheads can be cleaned removing the ink carriage and soaking it in isopropyl alcohol overnight. If that does not work, then the printhead must be replaced.
Regards

Jun 17, 2009 | Brother MFC 4420C All-In-One InkJet...

1 Answer

Dell 922 All-in one ink jet printer paper feed


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

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3 Answers

Epson Stylus 580rx won't identify vellum paper


Ran into the same problem. The problem is that the printer's paper sensor sees through the vellum and therefore doesn't think any paper moved into the print position. To use vellum, fold up 1/4" edge on a standard peice of print paper and place the leading edge of the vellum under the flap. Place the paper and vellum into the printer and print. The printer will pull in the paper and the vellum together. Make the paper fold tight and straight to prevent jamming. You will need to feed one sheet at a time. Also the Epson inks take a long time to dry on vellum. I let mine dry overnight.

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5 Answers

Paper feed problem


i disconnected turned upside down and started shaking it and believe it or not the roller starting working it prints fine!

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1 Answer

Lexmark P6250 paper Jam


Don't know if it's the same problem i had but its maybe worth a try. Canon MP160
My paper went in a little, the wheels were turning but it didn't take the rest of the paper or print.
Someone replied to my problem, i tried it and it fixed 1st time. Also seems to of worked for others

Solution:- Use a piece of thin card, a magazine cover is what i used, make sure its A4 size then try to print something, as the paper starts moving push it through! and hey presto it worked for me, everything printing fine now

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