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Posted on Aug 13, 2008
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We have a nintendo wii, it is only 9 months old and suddenly it just wont turn on. We have checked the cables the plugs and the hand unit, we have also checked the batteries for the hand unit all ok. We can't even eject the CD Rom. Please help. ([email protected])

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  • Expert 104 Answers
  • Posted on Nov 29, 2009
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Unplug the power cord from the outlet and your wii and wait 5 to 10 minutes before you reconnect it...

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  • Posted on Aug 13, 2008
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Unplug the power brick from the wall and the console.
Wait about ten minutes to half an hour.
Reconnect power brick to wall and console.
If nothing helps, you will need to setup a repair process through Nintendo Try calling Nintendo's support hotline, toll free:
1-800-255-3700

Or using their online support:
http://www.nintendo.com/consumer/

Online support may not have the answer to what you need, in which case it will lead you to a webform E-Mail service to get personal help. They will be able to tell how old your Wii is through the serial number, and then the repair it for free since it is less than 1 year old.

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Wii doesn't work after a month
It is best if you return it for a warranty repair or replacement in this case as any attempt to repair or open this unit will void your warranty.

It should be under a 1-3 year warranty for your type of product so you should be safe returning this item unless it was purchased second hand.
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May 26, 2012 • Nintendo Wii Black Console
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Okay so you have everything plugged in, but all of a sudden your Wii won't turn on, right? Maybe there was a power outage or your circuit breaker was flipped, or maybe nothing happened, but the fact remains that it won't work and you don't know why.

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on Dec 22, 2009 • Nintendo Wii Console
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Feb 13, 2010 • Nintendo Wii Console
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Our wii just suddenly quit reading the discs. it is less than a year old and everything seems to work fine other than when you put in a disc it just wont read it. It was perfectly fine one day and had this...
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http://www.nintendo.com/consumer/manuals/warrantytext_eng.jsp

~ Wii Warranty Info

http://www.nintendo.com/consumer/systems/wii/en_na/ts/gameDiscs.jsp

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Oct 19, 2009 • Nintendo Wii Console
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Oct 17, 2009 • Nintendo Wii Console
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Aug 16, 2009 • Nintendo Wii Console
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Apr 24, 2009 • Nintendo Wii Console
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... And PLEASE...REALLY...Matthew? W knew how to ask for help on a computer using internet, I bet he/she knows that the unit has to be plugged-in. Come on, now.
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Apr 22, 2009 • Nintendo Wii Console
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