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It sounds like you're using a different scan engine, can you go to the scanner's control panel and tell us what scan engine you are using? You can find this in Start > Control Panel > System Info and select the config info tab. Scroll down until you see "Scanner" "SEXXXX".
We use a HHT base station that is connected via USB and then use Microsoft ActiveSync software to connect. Once connected you can explore the HHT from the PC and drag and drop to the HHT. http://download.cnet.com/Microsoft-ActiveSync/3000-2094_4-10031823.html
Hello is_bsp, which scanning application are you using? You could test the functionality by installing the manufacturer's application called DataWedge, provided here for download http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=12743&sliceId=&dialogID=190394078&stateId=1%200%20190388513
If you are using Datawedge as your scanning applicaiton then the scanning varies depending on teh setting and what type of barcoeds you want to read. Contact me www.datexcorp.com and we can walk you through it at no charge
Prefix/Suffix Dialogs The Prefix/Suffix Dialogs allows configuration of DataWedge options. Two data entry fields are used to display and allow entry or editing of prefix and suffix strings. The prefix string, if present, is transmitted before the data for any barcode scanned. The suffix string, if present, is transmitted after the data for any barcode scanned. The following checkboxes are used to display and allow modification of various DataWedge options: Allow escapes in prefix/suffix (default = disabled) Enabling this option allows escape sequences to be embedded in prefix and suffix strings. Escape sequences allow non-textual data to be transmitted as part of the prefix or suffix string. All escape sequences begin with the backslash “\” character. The supported escape sequences are: \b Backspace \f Form feed \n New line (line feed) \r Carriage return