I have a Sony Cybershot DSC-P73 that I have had for many years now. I have never had any problems with the camera till now. It has never been dropped or anything, but the camera will not zoom in or out at all. I have researched this problem but have not had any luck finding a solution. Any suggestions?

I'm sorry that the shutter of the sony dsc - p73 will not open. I suggest that you perform a power reset and check the operation.

Performing a manual power reset

1. Turn off the camera.
2. Remove the battery pack.
3. Remove the button-sized lithium battery.
4. Allow the camera to remain without power for 30 seconds.
5. Reinsert the button-sized lithium battery.
6. Reinsert the battery pack.
7. Turn on the camera
   

If the issue is not resolved, service will be requred.

Unfortunately the camera requires service as you have tried all the steps.

manual for Sony DSC-P73 here it is

http://www.docs.sony.com/release/DSCP73.pdf

pls rate me FIXYA for help

To make things easier, you should buy a card reader. There are different types.

MS Pro Card Reader - Is ONLY for the sony memory cards

Multi Card Reader - Will read sD, xD, Ms Pro Duo, Ms Pro, Compact Flash, Smart Media, etc.

Sony has a new memory stick out called the memory stick pro duo. Your P73 does not take this. The P73 takes the Memory Stick Pro. Which is a longer stick. You can go out to best buy or ritz camera and buy a card reader (Memory Stick Pro) and stick your memory card into the card reader and stick that into your USB port on your computer. Since it is USB, this will require NO SOFTWARE.

Your camera came out in 2004. Vista did not come out until early 2007. A lot of software does not work with vista.

DSC-P73 is an old model cybershot and does not support 1GB memory stick.
Please use maximum 512MB memory stick.

http://esupport.sony.com/US/perl/swu-list.pl?mdl=DSCP73&SelectOS=31

from here u can get driver and softwares..

reinstall the sony drivers

I also dropped this camera from waist high and the lens was stuck out and would not retract or let me do anything. I ended up having it sent to Sony to replace the lens and it cost me $200. I paid $300 for the camera to begin with but to me this was the BEST camera I'd ever had and was worth it. Before repairing it, I bought a new Sony Cybershot DSC-W80 since the original one I had dropped was no longer available. I was NOT pleased with the quality of the new camera at all and it was supposed to be better than the one I dropped. That's when I decided it was worth repairing the broken one and worth the cost.

Hello Joe Canuk, please contact the nearest Sony dealer/service. One possibble cause can be the CCD unit. Best regards, Arpad

hi Tony your camera shows a problem in its lens or related mechanism so its solution is not on net.run to the sony shop....