- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Often times a lens error comes up when the lens extension/focus mechanism has been jammed. It may almost fully function, but then the gears run into a small spot where those tiny gears are jammed, broken, have debris on them, etc. When the motor hits unexpected resistance, the camera kicks back the lens error code and shuts down before it does further damage to itself. Make sure there isn't anything wedged between where the pieces of the lens slide past each other. Past that, the best solution I can offer is to look on ebay... most cameras either die because the lens mechanism breaks, or because the LCD screen breaks. If you can find a donor camera with a bad screen, you can combine the best of both at a pretty reasonable price. These cameras are quite complicated to transplant, but fortunately most lens mechanisms and sensors are a full unit of themselves, and so are the lcd screens. Before investing in the donor camera, take yours apart and see how difficult it appears to be to work on it. Then make your decision. Good luck!
is a suggestion. If you do not feel comfortable trying it, you will need to take
the unit to your nearest service centre. Feel free to let me know if you
need any assistance.
The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth a try.
Make sure all the moving parts of the lens are free to move. If you dropped the camera or spilled something sticky on the lens part, it may be stuck and the camera cannot turn on.
Try this at you own risk:
1. Try jiggling the lens with your fingers while turning on the camera, helping it to pull out. 2. If there is something sticky keeping the lens from opening, try to use a warm damp cloth to dissolve it. 3. If nothing works, bring it to a repair center. You may also try the solutions provided inthis other fixya article.