Office Equipment & Supplies Logo

Related Topics:

Posted on May 11, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Hello, i cant print\copy. i get a message about empty cyan and yellow ink but i only wanted to print in black. do i have to change the other colors to print in black (which is full)?

1 Answer

Ebiau Daniel

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 107 Answers
  • Posted on May 11, 2011
Ebiau Daniel
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Joined: Mar 17, 2011
Answers
107
Questions
3
Helped
19538
Points
307

Check the printer options or settings, Click Print and then on the pop up window before you print, instead of color select print mode as black and white. Then try again and see, if it does print try removing the colored cartridge and see if it prints. If it fails again you will need to play around with the options and quality of the printout.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How can I print when one of my ink cartige is ementy?

Hello, Keith -

You cannot. You will need to install a full ink cartridge for the ink which is currently depleted.

Even for just black print, even if the black ink cartridge is not empty, these days, most if not all color printers use a combination of the color inks, cyan (blue), magenta (red), and yellow with the black ink to print black and shades of gray. The printers are designed only to print with ink in all the cartridges.

Best wishes.
1helpful
1answer

HP All-In-One 4500 prints YELLOW when Black is SELECTED Could this be a PRINT HEAD PROBLEM?

Hi,
The inkjet printers print colors as they combine the major 4 colors contained in the cartridges CMYK (or said in words cyan, magenta, yellow and black) in some proportion.
If you print black the printer gets ink from the black cartridge only. If the black cartridge is empty some devices start to print black as a combination of the colors in the color cartridge - for example gets some of the cyan, gets some of the magenta, gets some of the yellow.
In your case maybe some of the other colors are empty too (or the nozzles are clogged) and the printer cannot prepare the correct mixture of colors to start printing black.
I suggest you to change both black and color cartridges.
Hope this helps.
0helpful
1answer

I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...

maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

1helpful
1answer

My cyan cartridge shows as empty. My black

No. You need all the cartridges installed with functioning chips for your printer to work. The reason why you need all the colors when all you print is black is because a small amount of color prints when you print black. The manufacturers want to make up their R&D costs on the printers by selling lots of expensive ink.
1helpful
2answers

Printer will not print dut to other color cartige. being empty.

The color cartridges print text that appears black by mixing the three primary colors (cyan, magenta, and yellow) to make composite black. To achieve a realistic black, large quantities of colored ink are used. Because black cartridges use much less ink to create a similar shade of black, they print more pages in black than the color cartridge.
If the color cartridges on the printer are next to empty, you will not be able to get perfect prints at all.

Please have the cartridges replaced to do the printing jobs again.
0helpful
2answers

HP C6280 Error: Ink Cartridges Empty BEWARE SPAM NUMBER 1-800-532-4187

I want to print in black only and have changed the properties to grayscale, but it still won't let me print in black only. The magenta is out and it says I must replace, but i don't want color! help!
3helpful
1answer

Colour Ink Jet Cartridges emptying during a black ink print run

Hi,
If you go to your printer properties, there should be a setting whereby you have to select the option to "PRINT USING BLACK CARTRIDGE ONLY". Make sure this option is selected, otherwise your printer will use ALL colors even if you only print black.
Let me know if you need any further assistance.
Best wishes,
Graemevm
0helpful
1answer

BROTHER MFC 240C - REPLACED BLACK INK. LCD PROMPTED ME TO PICK # 1 FOR NEW AND #2 IF NOT. I SELECTED #1. NOW THE LCD SHOWS 'INK EMPTY CYAN' 'REPLACE INK' 'NO CARTRIDGE' OR REINSERT CARTRIDGE. THIS ISN'T...

you have to change the cyan (blue) color, too. Its empty ;-)

The machine runs a cleaning circle which always consumes some amount of ink of ALL colors.
0helpful
1answer

Pink copies

Hi,


Most printers is run by 4 colors black and the colored is basically yellow red blue. (or may called it magenta cyan etc)

1. One of you colored ink runs out that why you cant make any colored.
2. Or one of the basic color might be clog up, dry or simply empty.
3. you need all the 3 colors to make all the colors available.

e-mail me at [email protected]

good luck
Not finding what you are looking for?

67 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...