Hi,
Here are some steps which you can try. It is not always that the device is defective. Maybe the generic USB controller/driver needs to be uninstalled then reinstalled or the USB port itself is broken.
- Go to Device Manager -> Right click USB Controller -> select Scan for Hardware Changes.
To go to the Device Manager in xp (Start -> Run -> type devmgmt.msc -> press Enter or OK), in Vista and Windows 7 ( Start -> type devmgmt.msc on the start search box -> press Enter)
- Access BIOS setup (either Del, F2, F10...depending on the laptop brand) then look for the option to restore default BIOS settings.
- Go to the Device Manager and unistall everything under the USB Controller then restart the unit. It should automatically reinstall the driver. Try to use multiple USB devices if possible.
- If the above steps will not work, you're USB port may be defective already.
I hope this helps. Please reply if one or any of these steps resolved your issue for the benefit of other users having the same problem as yours.
Regards.
A
quick fix for most communication errors can be achieved by resetting the
printer and/or rebooting the PC. Simply disconnect the printer from your
computer. Reboot your pc. Unplug and re-plug the printer into the power source
to reset it. When the printer turns on, reconnect it to your computer. Then try
to print again once the computer fully recognizes the USB connection.
If
that doesn't help, try the steps below:
1.
Disconnect the printer from your computer.
2.
Rebrick (pull out power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
seconds).
2.
On your computer, go to Control Panel > Printers and Faxes.
3.
Delete the Lexmark print object.
4.
Reboot your pc.
5.
When your pc turns on, reconnect the printer.
6.
Wait until your pc fully recognizes the USB connection. To check, go to Control
Panel > Printers and Faxes. If you see a new Lexmark print object in the
list, then try to print again.
You
may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/9xPHL4.
Select your operating system, download and execute the file.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
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