I HAVE HAD MY FAX SCANNER FOR ABOUT 7 MONTHS R SO
AND SUDDENLY I AM UNABLE TO COMMUNICATE WITH THE COMPUTER VIA USB. I AM GETTING TWO DIFFERENT CODES THAT I HAVE NOT BEEN ABLE TO RESOLVE NOR HAS BROTHERS TECH SUPPORT.
CODES ARE RXO10 AND CCO31
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Uninstall all of the software and then reinstall it. If still issues contact Brother tech support for assistance. They are really wonderful and will get you up and running. Your wifi is working so the router is not an issue. Check out your usb cable and try another one or a different usb port on computer.
Unfortunately on their website it isn't listed as supported by windows 7. Also when a new operating system comes out there is always a lot of issues in the beginning. I have seen quite a few windows 7 problems of this nature. My first question would be did you run the setup in compatibility mode for windows vista? This would be the first thing to try. Thank you, Lee
1. If you are connected correctly (via a USB cable), first be certain that the cable is snug on both sides (PC and Canon MP140).
2. If still a problem, remove the Canon MP140 icon from Printers and Faxes.
3. Then, disconnect the USB cable.
4. Restart your PC and log into Windows.
5. Connect the USB cable.
6. The PC should recognize the Canon MP130 and ask for a driver.
7. Install the driver.
If #6 does not happen, your USB cable could be faulty or may be a problem with USB port or your Canon. Move USB cable to a different USB port on the PC. Replace the USB cable. Try to install the Canon on a different PC to test.