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Sounds like the switch on the hose has gone bad. May want to try taking hose to your trusted local electronics shop. They may be able to open it up and test it for you. Good luck. If you ever find where to find parts (I am looking for the tip and tools) please let me know [email protected] or if your machine is beyond repair and you'd like to sell me the tip. Thanks.
Hi!You can buy from the following links---Product 4 Homes website--http://www.products4homes.com/eh2.php?cat=Household_Cleaning&subcat1=Vacuum_Cleaners_and_Upholstery_Cleaning&subcat2=Saeco_Steam_and_Vacuum_Cleaner&page=0ebay website--http://www.products4homes.com/eh2.php?cat=Household_Cleaning&subcat1=Vacuum_Cleaners_and_Upholstery_Cleaning&subcat2=Saeco_Steam_and_Vacuum_Cleaner&page=0Please do rate the solution as FixYa and using FixYa as well.ThanksRylee