Question about Canon imageRUNNER 400S Copier

1 Answer

ImageRunner 400S works, but prints a blank page

My office "inherited" this copier/printer. It needed minor service, but copied and printed fine. While trying to become familiar with the copier, I removed the toner cartridge and turned several of the knobs to see what parts of the machine they operated. After I put everything back in place, the machine started printing nothing but blank pages, both from the copier function and the printer function. I've backtracked to make sure everything is seated properly and there is ink in the cartridge. All seems fine. But every page, whether copied or submitted from a PC, comes out blank.
What did I do wrong and how do I fix it?
Bobbie McNicol
Corvallis OR

Posted by bobbiem on

  • bobbiem Aug 14, 2008

    This worked like a charm. I thought it had something to do with the way the drum (toner cartridge) was seated and this confirmed it. We now have a working copier/printer. Thank you so much!



1 Answer

veranki srimannarayana

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 54 Answers

Check the drum is seated well or not,check the drum drive lock, check the drum is rotating freely or not.check the chargin g rollor are seated well or not
finally replace the drum and see the result.
best of luck.

Posted on Aug 14, 2008


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

After giving the print to immage runner 400s copier the print sends to the copier. The data button blinks once. but print out automatically cancels. why?

Windows Server 2003/Thin N Computing thin client L300 Printer Epson FX2175 installed with thin client when dos base print command is given 1st page is printed but when 2nd print command is given printer gets offline either switch off printer before giving comman or print from printer properties. Again third page print command is taken by printer (For alternate pages print command printer gets offline automatically)

Aug 29, 2012 | Canon imageRUNNER 400S Copier

1 Answer

Print is not dark on half the a4 paper and ok at the rest of the paper

check transfer roller, take a test print from service mode( * 2 8 * > copier> test>pg>07>ok>copy start) if it is ok then the problem is in the scanning area, clean mirrors, check ccd.

Dec 12, 2010 | Canon imageRUNNER 400S Copier

1 Answer

Copy is light pls how to increase the darkness


i would look in the manual or user guide to correct the resolution for light to dark printing
if you do not have manual, go to this link

if this helps , please rate me

Nov 02, 2010 | Canon imageRUNNER 400S Copier

1 Answer


how make copy more dark by using additional function in ir400

Oct 13, 2010 | Canon imageRUNNER 400S Copier

1 Answer

HP Office Jet 630 will not print

please check whether the data cable rx232 which is used to connect the printer to pc is fine. try someone else's cable(e.g friend) and check whether it is able to print .re install the software that is provided along with the printer in the form og cd or dvd. hope your problem will be tackled then

May 25, 2009 | Office Equipment & Supplies

1 Answer

Canon ImageRunner 400S won't stop printing

fileicon_unknown.gif PCL5e-c_6_v8.20_v6.20_setup.exe
I would suggest reloading the driver ets. I hope this link helps. Otherwise the problem you are experiencing seems like a function {or malfunction} of your network. After 20 years of doing this stuff, I reflect on how your dillema and cannot imagine any "hardware " driven problem. So I agree with you that either need an update or to reinstall the driver. Take care and good life! :-)

Mar 23, 2008 | Canon imageRUNNER 400S Copier

1 Answer

400S Black lines at top of copy

Sounds like the drum is worn out. Usually do 60-70K before replacement. Shading more noticeable at top of copy. Could also before worn upper fuser roller.

Nov 09, 2007 | Canon imageRUNNER 400S Copier

Not finding what you are looking for?
Canon imageRUNNER 400S Copier Logo

Related Topics:

130 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2281 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers


Level 3 Expert

13434 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides