Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

1 Answer

Dyson DC17 blockage

I have a dc17 that got blocked when the gasket at the bottom of the canister flipped up or was pushed up and dirt and hair went up into the cyclone part. I sprayed it with a hose and all that did was wet it down and made it smell. I tried taking it apart but was only able to remove two screws from the inside and that won't let it come apart. I also have a DC07 and it has 3 screws on top to take it apart. I have washed it several times successfully.
Can anybody tell me how to take the cyclone of the DC17 apart?
Thanks, Chuck

Posted by chaskap on

  • jgembi Jan 10, 2009

    I have the same problem and need to get the dc17 apart. I don't undstand the reply on how to "click" it off, I can't get it to budge. Please help, need to clean!!

  • Anonymous Mar 17, 2014




1 Answer


You need to "click" off the cone part it fits tight but a little pressure will pull it (no screws holding it) off revealing more screws under. The you should be able make this apart pretty easy. Top tip :- When it's in pieces put the parts in the dish washer to get all the grim off! Don't forget to remove the black gasket it doesn't like water so much :) Good luck

Posted on Sep 08, 2008


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Hi there,

I'm sorry to hear you're having difficulties with your DC17. If you're concerned that dirt seems to be coming back out of the cleaner, you might find it helpful to check that the soleplate is undamaged and correctly fitted, and that there are no blockages in the cleaner head. It's also a good idea to make sure the brushbar is free of any threads, pet hair or debris.

For information on how to remove the soleplate and perform these checks, take a look at our online support guide:

Under normal use, the filter in your cleaner should be washed at least once every 3-6 months. Use cold water without detergent, and allow up to 24 hours for it to dry completely before replacing it. For guidance on doing this, please see the video linked below:

Following these steps should enable you to resolve your issue without further assistance. However, if you've tried this and feel you'd like to speak to someone in person, you can call us free on 1866MYDYSON - or if you email your details to [email protected], someone will be in contact as soon as possible.

Kind regards,

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