Error 09,038,46: 5750

Check the thin plastic strip inside the printer. Take a soft cloth dampened with water and gently rub both sides of the strip back and forth. Move the carriage to clean the entire strip. It has real fine lines on it which are used to position the carriage. When ink or some other debris covers some of the lines, the carriage won't know where it is and it generates an error message. Be gentle when you clean the strip as it is delicate.

Run a cleaning cycle from the printer software options. It might clear the problem.
I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.

Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English)

If the error can be reproduced, use the following sections of this document:

• Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
• Clearing the error
• Validating the firmware
• Stack Trace Random error troubleshooting
• Hardware troubleshooting (if applicable)

Power-cycle doesn't eliminate errorIf the error cannot be eliminated by a power-cycle, use the following sections of this document.

• Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
• Clearing the error
• Hardware

Feature-specific errorThe error has been narrowed down to a specific feature.

• Product-specific documentsProduct specific document are available on the HP support website at the following url http://welcome.hp.com/country/us/en/support.html. Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
• Validating the firmware
• Software, Sending, Faxing, and environmental troubleshooting
• Stack Trace Random error troubleshooting

hp pro k8600 does not print a3 scale

5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions.

You can Try
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.
All best: Pineworks

I suggest you download the latest version of the print drivers, uninstall the old ones first. Also, check to see if your program has any updates. Does it do it on other programs as well?

If so, there is a driver issue not properly talking to Vista.
If it works on other programsl, its related to the program itself.

thanks adi

Hi,

The comm error 252 occurs due to,

• Telephone line conditions were too poor to receive a fax.

This error can be rectified by

1. Reattempt the fax reception at a later time when line conditions may have improved.
2. Configure the machine to start reception at a lower speed.
3. If the local machine successfully received several pages of a larger document, ask the remote user to transmit the document in several smaller parts.

ENJOY! RATE THIS SOLUTION

RNJ VINOD KUMAR

The key to solving this problem lies in what you observed. It only happens when you use the document feeder. As you noted, when you place it on the glass, there is no line.

When you use the feed, your machine does not pull the document onto the main glass to scan it with a moving bar. Instead, the bar parks itself under the roller section, and the document gets scanned as it rolls past the stationary bar. A spot or speck that blocks the light bar as the document rolls past manifests itself as a vertical line.

Lift up the left cover and the roller carriage and you will see a narrow pane of glass about 1-1/2" wide. This is what you clean. I cleaned mine twice, unsuccessfully, with a glass wipe. Then I decided to align the streak on my copy with the glass, and saw the faintest speck.You may have to look VERY VERY hard under a bright light, but it will be there. A third, more vigorous and direct scrub and the speck was gone--so was the streak.

If the vertical line appears in both modes (document-fed and manual) then there is something on the light bar, or the bar has a broken scan pixel. If the main glass were dirty, you would not see a line, but random spots, and then only when fed manually. Dirty feed rollers can make lines, but not usually the clean, precise lines that are created by a blocked scan bar.