When I try to update my navman It says I'm not connected and I am?
I am trying to update my navman f series and I run the program and my pc tells my that the navman is not connected, to plug it in and turn it on. Well its plugged in and turned on to the usb streaming screen. what am I doing wrong? is it a driver thing?
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Hold down the on button until the screen goes black. wait two min, then turn it back on. If that doesn't work, try connecting your device to your computer and go online to the manufacture website. Most have a way to check your device and fix/update it.
The F20 Desktop Software and Service pack on the CD's from navman do not work, as you have seen. The solution is to go to the navman website and download this Service Pack
Be sure your f20 is connected to the USB cable and turned on displaying the USB Connection screen. Leave it on during the entire process.
Once downloaded, run this self extracting file and let it install automatically. After it is installed and ran.....you will see the same error again of failure to connect.
At this point you must reinstall the driver manually. Right click on your "My Computer icon, Select Devices, then properties on the navman. You should see a yellow "?" next to a statement "Unknown Device" in the USB devices. Click on the "Reinstall Driver" and select a specific location or the Have Disk button. The USB driver is now located in C:\program files\Navman\f20servicepack\USB directory.
You should get a button that now says Okay at the bottom, click onto it and allow the MS program to update the drivers. You should see the device screen change and say "This device is operating properly". You can then close the windows and run the F20 desktop program. It should connect then.
Assuming you have NavDesk already installed on your computer, you have to open the NavDesk software/program. Once the software recognize the device, you will be prompted if an update is available. Then follow the prompt to update the map/application.
might need an update or could be something wrong with the software and it needs to call home. Hook it up with a computer usb port on side of unit and let it call home. Also check with Navman and see if they have an updater program for your computer first.
Press and hold the on/off button for ten seconds will re-set the system on the satnav. If the screen freezes after loading the maps then connect the Satnav to a pc via a usb lead and download the latest Service update fom Navman.com. With the Satnav connected to the computer and the download compleated double-click the F10 set-up.Exe and it will update the system on the Satnav. Once complete disconnect the cable and restart the F10. That was the way I sorted mine out after recieving 'little' help from Tech Support from Navman.com. My problem seems to be in the Multi-drop ability of the F10 [program one location and try and add another to plan a route] but I have never got anyhelp from the tech's other than "Buy a Connectivity kit from us and you may be able to use that to fix the problem....". If you get a "Not enough memory to complete update... " message after double clicking the F10 set-up, you will need to go into your F10 Satnav memory and look up some of the saved files from previous routes you have stored in there. I deleated some of these to free memory and it didn't seem to affect the Satnav's programming and allowed the update to complete. My F10 started fine after that. If you need any more help, Navman.com tech support may be able to suggest something....., just don't hold your breath....