Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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Half of the freezer side will not freeze

The top fan on the freezer side will not turn and their fore the freezer include the ice maker do not get cold or freeze.

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john gagnon

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Hi thanks for the question its more than likely your fan that's the problem i would replace it thanks the appliance doc

Posted on Sep 13, 2008

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1 Answer

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Check for ice on back wall if iced up check defrost heater and defrost timer also check and besure evaperator fan is working check wireharness on heater, timer, and evap. fan motor.Sounds like you have a defrost prob. Turn off for 24hrs to melt ice turn unit back on if it works for a few days then ices back up you have a defrost prob.

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Make sure that the freezer fan is working and circulating the cold air. Then check the damper assembly to make sure that cold air is being circulated into the refrigerator. And lastly make sure that the self defroster is working - if not the evaporator will freeze up, freezer temps go up, and ice maker will not work if freezer temps are 10 degrees or higher. A digital refrigerator thermometer will confirm freezer temps being high.

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3 Answers

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When the compressor is running, both the fan inside the freezer and the fan down by the compressor should be running. If OK, look for frost on the back wall of the freezer, indicating a probable defrost heater failure. If yes, remove back metal cover in freezer, defrost with hair blower, replace defrost heater (the thing at the bottom of the freezer coils with two wires going to it)
If no to these, send me an "ask me" follow up question.

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