DVD-ROM drive does not read anything that is inserted to the drive. but by troubleshooting it says the drive is working properly.

Causes : It cause by weak of lense. Solution : There is no way to repair CD/DVD ROM without change another ROM..thanks

Does it not acknowledge dvd disc only or cd or dvd both. If it doesn't read the dvd disc, or able to play dvd disc, but able to exlpore regular cd's, then you have a codec error, and you need to download a dvd codec like powerdvd for it for your system to play dvd disc. Check to see if your dvd-rom drive appears in the "my computer" window, if it is there, but wouldn't be able to play anything, then it could be a driver issue. so make sure in the hardware , the drivers is installed and working properly. If it is working properly and driver is installed, then you got a bad drive, the optical laser lenses isnt reading or the spindle ain't working anymore if you don't hear disc being loaded when inserting the disc.

Here you go...I hope this works for you....
CD/DVD Is Not Recognized
Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.

Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.

1. Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
2. For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:

• DVD drives can read both DVD's and CD's.
• CD-ROM drives can read only CD's.

1. If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
2. If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
3. Clean the CD/DVD in the following manner:

1. Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
2. Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
3. Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)

1. Try to use a different CD or DVD in the drive to see if that disc can be read.
2. If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.

may be it's only a DVD ROM drive not a combo,
you will need a combo to read both DVD and CD
if it was reading CDs earlier then the CDs might have scratch in them, try with new CD.
did u make changes to the cables inside, if you did check if the cabels are connected properly to the drive

may be lens does not work and its life is end.or clearly tell me your problem what show this when you insert cd in cd rom

1.if the dvd has some scrathes on it cant read as a result it cannot read
2. if the dvd is not written properly while writing using some dvd burning software it will not read that dvd properly .
3.if the dvd is pirated some dvd roms support only original dvds that might be a problem
4.if some dust accumulated on the lens of dvd rom the dvd will not get read properly for this u can use some lens cleaners and clean the lens of dvd rom it is available in the market everywhere try this it will definately work
4.after doin the above if still none of the dvd \s arent working means the life of your dvd roms lens is over now u have to get a new dvd rom

Having to use a paper clip instead of the eject button working could indicate a power source problem. Not reading anything on the drive could be either power source, connection cable or motherboard. I would start by removing the drive and checking all connections. You did not state if this is a laptop or desktop. If it is a desktop, there should be several unused power connections.If you do not have the ability to check the used connection, just switch to a different one.Also check the connection cable to the motherboard and if possible change or replace that. If all this fails, I would assume from a distance that the DVD drive is defective and try to replace it.

Hello,

try to verify if your ROM can read DVD disc, or may be the disc is damage.

try to insert your software to other DVD rom to manually check the printworkshop. if read then, you DVD rom got error or what so ever causes. maybe it a system failure.

If you are sure that your ROM is working properly, then you have to consult the vendor of the print workshop.

may this help,

melnavz

try cleaning with lens cleaner or else you have to replace with a new one

The answer on the LG-site (mailcontact): Go to your dealer.
I think that a new one is cheaper than repairing my combodrive ( 2 yrs old).
P.S. : I'am the guest posted on nov 04