Question about HP LaserJet 1022n Printer

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HP LaserJet 1022 Error Message

The Printer keeps indicating that the Front cover door is open or the cartridge is missing

Posted by fixit001122 on

  • FixIt1234 Nov 17, 2008

    Have replaced toner cartridge, manually held down the 'door closed' indicater (like your refrigerator light 'switch'), powered off and on, etc. Still says the front door is not closed or the toner cartridge is missing.

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3 Answers

Anonymous

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I had exactky the same issue. The problem is not with the front door or the cartridge. I solved this as there was a very small paperjam. If you take out all the paper and shine a torch into the printer you may find a small piece of paper stuck on the sensor that is causing the problem

Posted on Dec 31, 2008

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Anonymous

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The first time I got this signal, I shook the ink cartridge and fiddled with the cover. No luck. I took the paper tray out and slid it in again. Apparently the roller tried to pick up two sheets of paper instead of one, which bent the papers as though they'd been treated with a curling iron. After reading the items above, I took the paper tray out. That's when I found the bent papers. Problem solved.

Posted on Mar 18, 2009

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Anonymous

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Check the back of the device. There is a small blue rectangular piece in the back that helps with the guiding of the paper. Unscrew the two phillips-head screws and remove the piece, make sure that it can freely move, then reinsert it.

Posted on Feb 16, 2009

  • jeanpeterson Feb 06, 2011

    I had the same problem - this solution did the trick. Thanks.

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hi..
ijust solved this issue

WHOA ...

my printer is HP 1020,, and i was printing a huge number of sheets, which USED TO GET STUCK IN AGAGIN AN AGIAN... coz, i was using a low quality damned paper..

now,, it began to gave error ,tht either the front cover door not closed , or its toner cartridge missing.

Well,, simple solution for me was (which is basic i think)

>> Remove the metallic plate on the back of the printer
>>there you 'll find , on the right side, near the socket for poer cable, a "lever" like thing, thats the lever for the "barrier" between the SENSOR... move it and u'll get an idea..
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(mine was stuck into dont know wht, and i freed it, and all is fine)

>> if spring adjusment is wrong, correst it(you may get idea by moving it again n again, whether it comes bbacl to its orgignal position or not...

> remore the tonor cartidge and insert it back while looking on the lever movements.... and you ll get whats the matter with it..



PLEASE note it,,, that i think,, the sensors are NEVER damaged !!! mind it.....my knowlegde says , sensors are hardly damaged ..



-----Adios.... Tauseem Omer...Ravian Kemcolian.

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Print cartridge "missing"--NOT


Problem:
Cause:
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. TRY FIRST (Solutions without parts):
1. Door A not closed properly. - Open and close door A, then power cycle the printer and check for the error again.

2. The rails that the print cartridges slide in are misaligned or bent. - Remove the Transfer belt and all print drums, then check and re-align print drum rail guide. Then reassemble and verify proper operation.

3. Interlock actuator tab for the front door is broken off. - Check the interlock actuators on the front door if misaligned or broken then replace the front door, if they can be reconstructed then repair. Otherwise call for additional parts.

4. Cable connection to the Engine control board is not seated properly or fully. - Check all cable harness and wires to the Engine control board and make sure proper connection is made.



TROUBLESHOOTING TIPS AND HINTS:
Check all media trays, access doors, and front cover for proper closure and interlocks being disabled.

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