Hello paladin41
It is recommended to install first the software ( use the cdrom and follow instructions ) BEFORE connecting the device to the pc . If you don't have the cdrom , you can get the software/driver , free of charge , from here : http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1141647&lc=en&cc=us&dlc=en&lang=en&cc=us
attention : select the correct OS before downloading .
Best regards ,
fanaudi .
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